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“This store is clean and fully stock with a lot of product. the staff seems very helpful. the prices are similar to others stores, they have been effected by inflation.”
“They finally updated their location about a year ago. This used to be one of my favorite DTs before the pandemic, but they started "Falling Off" years before the pandemic. The location started to feel "Low Budget" meaning, they barely had anything and the stock was always low. I actually stopped going to this one. But they are now back on track and the stock is always healthy.”
“Was in the neighborhood after an appointment and decided to check in on the store. It was brightly lit, aisles were wide, and there was plenty of merchandise. I found what I was looking for, plastic file folders, and chocolate! And the store was full of decorations for Valentine's Day, St Patrick, and Easter.”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“Went to Dollar Tree Paletine il, Because Dollar in Lake Zurich, IL. Has gone down hill. LZ location had no air conditioning, plus they got rid of the Frozen and refrigerated units that held good stuffs. They got rid of my Favorite Pomegranate Lemonade that was held in large freezer/fridge. Paletine is my new go to store.”
“If you’re tired of overpaying for candy at gas stations, this Dollar Tree location is a game changer. They offer an impressive variety of candy all for just $1.25. From name brands to fun seasonal treats, it’s a great spot to stock up without breaking the bank. Highly recommended for families with kids or anyone with a sweet tooth on a budget.”
“They are always so nice and helpful... I would get a job there but I know I would spend my check there.. I'm glad they're so close I could walk there if I had energy”
“There were some problem areas but for the most part the cashier was nice, the store on this particular day was well stocked and the prices are far less than say A FAMILY DOLLAR. This is a NEWER LOOKING LOCATION so it has a newish feel some of their locations have an outdated and extremely messy feel. So I had a decent experience will be returning in the near future.”
“Dollar Tree is a great place to grab everyday items for just $1.25. You can find snacks, cleaning supplies, school stuff, and even some hidden gems if you look around. It’s not fancy, but it’s super affordable. Some locations are better stocked and cleaner than others, but overall, it’s a good spot to save money.”
“We go to this DG often as it is so convenient, organized, clean and friendly. Many DGs we have been to are messy and dirty. Thanks to Andy and the staff for working so hard”
“Great little place. Mexican store with tons of little things used for ceremonial pieces and all sorts of stuff you would find on 26th street. We actually were looking for a knock-off of a San Marcos blanket (those super warm Mexican blankets). And found plenty here. Reminds me of growing up and walking the small markets on 26th street. Great people inside who were super friendly.”
“Gabriel went above and beyond to help me during my visit! He was incredibly kind, patient, and attentive, and he made sure I found exactly what I needed. It’s rare to meet someone who genuinely cares about providing such great service, and Gabriel is the reason this location stands out. Thank you for making my shopping experience such a positive one!”
“I placed an order online to pick up in store and David and the other employee on staff were super friendly and helpful. David was very professional and knowledgeable about the store policies and made it very easy to fix an issue I made with my order. The whole experience was easy and convenient, i will definitely order to this store above other dollar tree stores in the event I need to make another large purchase. Thank you David!!”
“One stock kid who was wearing black shorts and a hat (he had bleached hair) today was saying how America was going down and why celebrate Memorial Day…I stepped in while passing him and said Memorial Day is for the troops that fought for this country. Because of them you have a job if you don’t like it here then get out. He smart Alecy said thanks for the insight.”
“They were well stocked. Items were where needed and not thrown around all over the store. There weren’t boxes all over, waiting to be attended to. They had a nice variety of things I haven’t seen at other locations. The employees seemed to be doing their job, nothing more nothing less.”
“I stopped there the other day to get a phone mount for in the car. The first one I bought did not work right?
So when I went back in the manager was so awesome judy. She even came outside to try and help me with the second one that I bought. I have never had an employee, let alone A. Manager at a dollar general come out and try and assist me with a product that I bought.”
“Stockers are constantly filling shelves and the checkout folks are friendly... many items didn't increase with the latest price hike and they have even more great deals at $3 and $5”
“As the first to review this place I find it very convenient affordable and very hospitality place I hope it gets better and better in the community I find a graceful that I can walk near it and is very close by.”
“Their employees are friendly and the store is very well stocked, you can find almost everything you are looking for here except belts for men. I don't know about women. It's the only thing to point out.”
“$ Dollar Tree. I'm always excited to visit Dollar Tree Always check what is new in one dollar. Many things are like you can't imagine in one dollar. Today good variety of Christmas ornaments was there. I filled my card with Christmas Good variety of Christmas cards too. Beautiful vases, mixing bowls, dinnerware, picture frames available. Good place for the money I spent . Highly recommend and will visit soon”
“There was this one old lady Victoria was her name gave us the dollar tree lotto ticket she was such a sweet heart and helped us save a dollar on party goods and gave us a bandage to from her pocket just overall she was the best and I hope she gets a raise!!!”
8AM - 10PM
230 W Lake St, Addison
Dollar Stores
“Love this place! Weird cool deals! BE careful to not get the 9 dollar items! (Cheaper on Amazon and basically everywhere else!).. place is too busy and low staffed! They absolutely need to pay their employees more since they raised their prices by 25% to 400%!! Most things are $1.75 now. This store absolutely needs more workers. They have stuff everywhere and no baggies n foils, etc
Empty..but how can you expect them to stock shelves when theres only 1 or 2 workers? Its sad. I like them though! They do their best. They ABSOLUTELY NEED MORE HELP.”
“Wonderful customer service Henrietta Martinez makes you feel welcomed and is very helpful at all times one of the main reasons I come to this store amazing people like her !”
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“Always a pleasant visit. Deals here, deals there. Not dolla no mo but buck n a quarter. Still worth the one hundred twenty five cents per item. All upcoming holidays items are stocked. Go there now”