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February 2024 by Kevin Kelly
Good service.
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January 2024 by Mario Zamudio
My guy from A Christmas Story(movie) behind the counter was a bit serious but he made a MEAN samich!! Kudos man.And young buck with the BIG HAIR did a good job figuring out the issue at the register without getting mad or upset, didn't give up till he figured it out! Good to see some young studs putting in work! Bravo fellas.You've got my business!
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January 2024 by Aaron Palmer
Stood at the counter while on employee swept. Waited and waited while two employees hid in the back. I left and went elsewhere. There was no one else in line to order. 5:30 on Friday night.
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January 2024 by Anthony Brindamour
Good sandwich, friendly employees and a clean restaurant.
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December 2023 by David Marquez
This was my first time coming to this location and it was exceptional! The service was super fast and the workers were all extremely friendly. Not to mention, the sandwich was delicious! (The #42) . I’ll be coming back
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October 2023 by Melissa B
Went to grab a couple sandwiches on the way home and the customer service that was provided gives Jersey Mike's a bad name. Plus, the Jersey Mike's website doesn't have a section to tell them about customer's experience which may look like they're ok with poor customer service. We arrived at 8:50 P.M. Yes, it was 10 minutes prior to closing but the restaurant is still open. There were 3 employees (2 female, 1 male) present and they were giving us looks as we were exiting our car and approaching the restaurant. The male employee informed us that the only bread they had left was Rosemary which we were ok with. He then began to grab the pieces for the meat cutter as everything was cleaned and prepped for closing and cut our cheese and meat. All 3 of the employees had faces showing how annoyed they were and it was super uncomfortable for us customers. While the female employee was putting on the condiments, the male employee was banging the meat cutter pieces as he was rushing to clean it up again. When the sandwiches were done, the male and female employees were sighing as they were wrapping up our sandwiches. We checked out at 8:55. When I asked them for their names, they refused to give them and said they didn't need to give it out. Is this really a policy of Jersey Mike's? Yes, it is frustrating when customers walk into any establishment when you're about to close however it is a part of business and doors aren't closed until 9:00 P.M. They are customer service representatives and need to continue to smile no matter how mad or annoyed you may be.
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October 2023 by Melissa F.
Went to grab a couple sandwiches on the way home and the customer service that was provided gives Jersey Mike's a bad name. Plus, the Jersey Mike's website doesn't have a section to tell them about customer's experience which may look like they're ok with poor customer service. We arrived at 8:50 P.M. Yes, it was 10 minutes prior to closing but the restaurant is still open. There were 3 employees (2 female, 1 male) present and they were giving us looks as we were exiting our car and approaching the restaurant. The male employee informed us that the only bread they had left was Rosemary which we were ok with. He then began to grab the pieces for the meat cutter as everything was cleaned and prepped for closing and cut our cheese and meat. All 3 of the employees had faces showing how annoyed they were and it was super uncomfortable for us customers. While the female employee was putting on the condiments, the male employee was banging the meat cutter pieces as he was rushing to clean it up again. When the sandwiches were done, the male and female employees were sighing as they were wrapping up our sandwiches. We checked out at 8:55. When I asked them for their names, they refused to give them and said they didn't need to give it out. Is this really a policy of Jersey Mike's? Yes, it is frustrating when customers walk into any establishment when you're about to close however it is a part of business and doors aren't closed until 9:00 P.M. They are customer service representatives and need to continue to smile no matter how mad or annoyed you may be.
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September 2023 by procharged46
Kid behind counter was wining about making a sandwich. Only took half my order wen said wanted another 2 sandwiches he looked like he was going to
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August 2023 by Mike Gell
The food was good but at this particular location it seemed pretty weird I've never seen him actually cut the meat then put it on the bun then they take the meat off the bone weigh the bun then put the meat back on the bun Fenway the meat never seen them do that before. But it does save costs on me. People load their sandwiches like other Jersey Mike's to which I do love atmosphere was okay like any other Jersey Mike's the service though they were good but I wish they would pay more attention to the customer instead of talking with each other and non-working conversation
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August 2023 by Mike Tushie
In my opinion this is the best place to get a sub. Service is always great at this place and location is very clean.
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August 2023 by Chris Muller
Great fresh subs. This location is next to chipotle. The staff is nice. The bread is fresh. Loves subs made Mike's way, with oil and vinegar, adding pickles. Love the Italian and the tuna subs. It is better than subway but comes at a cost. The larger subs cost twice as much but you get twice the size with better ingredients. A giant costs 20 with locally high 10% tax. Parking is easy and right next to the front door.
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July 2023 by Debra Anderson
Love love, love Jersey Mikes !!! The best sandwich place around. Love the freshly sliced meat, the simple condiments they provide, they will cut your subs and mark which is which. We go there at least 2xs a month. We get the giants and almost always get 2 meals.
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July 2023 by Mark K.
Just a pitstop during a trip, but a good one. Easy to get to and from the highway. Clean. Friendly service. Plus semi-unusually root beer. (Stubborn, from Pepsi but still not common.) Refreshed and on my way quickly.
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July 2023 by Trudy B.
Only my 2nd time going to a Jersey Mikes because I had a gift card. The first location in Schaumburg was great. This Rolling Meadows location was ok but the amount of ingredients on my sandwich I don't feel was worth 9 bucks. Charlies gives you a lot more meat for your money. Great Taste! Just wish it was more meat.
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May 2023 by Marnie B
The Jersey Mike's in Hoffman Estates off of Sutton is amazing. I've always had good service at the other locations and the food is always outstanding. However this location goes above and beyond taking great care to get each sandwich correct. I will go out of my way in the future to get my sandwiches here.