Jewel-Osco is a grocery store located at 1069 N Roselle Rd, Hoffman Estates, IL, known for its friendly and helpful staff. Customers appreciate the variety of services offered, including grocery delivery and the DriveUp & Go™ program. The pharmacy provides immunizations and prescription refills, while the bakery features birthday cakes, custom cakes, and cupcakes. The deli offers party trays and platters, with an Order Ahead service for convenience. Many reviews highlight the dedication of the employees, who remain patient and calm even in busy situations. For instance, one customer praised Robert for his excellent customer service despite being overwhelmed. Another customer noted Krystal's kindness and patience when dealing with difficult customers. Marcella also received gratitude for her willingness to resolve a billing issue quickly and effectively. Overall, Jewel-Osco is described as having a fun atmosphere, with fast service and great prices. While some customers pointed out minor issues, such as short-dated products and store layout quirks, the friendly employees seem to be the standout feature, making shopping a more pleasant experience.
Excellent service, variety of products and very good prices, offers and promotions ?
August 2024
Store needs new management. It's always understaffed and understocked.
April 2024
Never has enough cashiers or baggers. Even when you have a 2 year old with you that you're trying to take care of you're still expected to bag your own groceries.
