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October 2025 by Swati Kharvari
Went to get some candy for Halloween..on the shelf price was 4.99. I was charged 7.49..I went to return at customer service employee was very rude.. said come back tmw when it opens..and I asked to call manager he said manager left at 4pm..I need some one from there corporate to call me
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October 2025 by Jebaraj S.C
Very good varieties of groceries and essentials
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October 2025 by Susan Brod
I'm terrible with names but the young man at the service desk was awesome this morning. Also, a lady Cathy by the checkout was very helpful. I can honestly say that there is a difference in your staff from night and Day. The girls at the service desk at night or crabby and they don't belong working with people. They have bad attitudes. If they're that measurable they should find a job that they like if they can
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September 2025 by Blanca Ramirez
I walked into Jewel at 7:15 and left at 7:55. I had a total of 5 items. It was extremely busy and there was only one cashier and she was stuck with a customer, so I went to the self checkout and it suddenly froze and had to get help. ROBERT came to help but had to shut it down. At the same time 5 other people needed assistance and he kept a smile and was helping one at a time and all you hear is a blonde lady yelling Robert Robert Robert the cashier needs you go help her. He really couldn’t because he was busy with everyone else. She was so rude and annoying. The only reason I gave five stars is for Robert. Otherwise it’s a one star. Robert was patient and kept his cool and was polite. I feel sorry for him having that lady yell at him like he wasn’t doing anything. Then on my way out I said thank you to Robert and she turned around and said you’re welcome like she was the one helping.
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October 2024 by Al Dolewski
Check out Aldi's the food is always fresh the experience is always good the jewel in Hoffman Estates seems to be backsliding. I shop thier 35 years now I go to Costco and aldi. Your u app stop me from going and poor check out . Not same place I use to enjoy
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September 2024 by Agatha Lola XK
Normal Jewel. Overpriced as usual...
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September 2024 by Fred Jones
Crabby workers. Overpriced. Sales prices come up full price cashiers are cocky and didn't put all my products in the bag.this store was great years ago. Now i will be going elsewhere. Tonys aldi valli we be my new stores.
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September 2024 by Nayeli Hernandez
Excellent service, variety of products and very good prices, offers and promotions ?
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August 2024 by T K (Pratik Patel)
terrible service had to put away the items i didn’t want by MYSELF, after i pointed the mold growing in the bag of potatoes
when i was shopping found that the ginger had mold and the stack of blueberries they have also had in handful of the containers, i picked up almost a dozen.
only stopped by this location because i work next to it, wont be stopping here again and will be reporting to the health department, on call with them now.
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August 2024 by Ayşe Ünüvar
I recently purchased a package of blackberries from Jewel-Osco, and I am extremely disappointed with the quality. The blackberries were rotten and covered in mold (see attached photo). This is unacceptable and raises concerns about the store’s quality control and food safety practices. I hope this issue is addressed promptly to prevent other customers from having a similar experience
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August 2024 by Mike J
Store needs new management. It's always understaffed and understocked.
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August 2024 by Tina Rommel
This Jewel has been my 1st choice grocery store for 15 plus years. Recently visiting, I have come in and no one helps, the cashiers aren't helpful and the belts where you place your food to buy are absolutely filthy. I will not be shopping here again, except for the pharmacy.
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July 2024 by Katherinee Lopez
Expensive and the sushi at 1 pm tasted old
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July 2024 by Przemyslaw Walczak
Seriously? The older liquor manager should be FIRED ON THE SPOT! He straight up told me yesterday that he keeps his allocated bottles in the back for "PREFERRED" customers. And told me I need to spend money and be here often for him to recognize me. WHAT A JOKER! Why does Jewel Corporate allow for this nonsense and have people like him run the show??? Be fair and put up the bottles on the counter for everyone to have an equal chance and don't hide it for your friends and preferred customers.
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July 2024 by Karen Ortega
Need more cashiers, wouldn’t let me self check out.
