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January 2024 by Kate S.
I came here yesterday to get a quick blood draw, as it was the only location that had an appointment available on a Saturday short notice. (I now order my own labs online, as my doc office pricing is insane even with insurance. This saved me over $350). It took me a minute to figure out which building it was, but parking was easy, check-in was fast (scan a QR code), and I was seen at my exact appointment time. The phlebotomist was nice and I didn't feel anything. I had my lab results this morning (Sunday) by 7:30am, so less than 24 hours later. I was expecting Monday at the earliest, so that was pleasantly surprising. The only thing that was a little odd was that there was an open/used alcohol wipe on the chair arm when I came in. She did throw it away (after she had already put on gloves). I'm super OCD about cleanliness, so that was slightly disturbing (I hope the tourniquet that was laid out for me when I came in was new). I've only gone to one other Labcorp before (in a Walgreens in Glenview) when I needed a pre-employment drug test and chickenpox immunity assay, but this one was was more efficient in terms of the appointment itself. I'll probably try another Labcorp closer to home next time, as I'll be scheduling labs with more notice (I decided to try this out on a whim) but I was already going to Ikea so this was convenient enough.
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November 2023 by Google user
Went to this location for blood work for my wife’s insurance. I normally have a difficult reaction to blood work no matter how much I try to calm myself, but this place gave me the best experience in at least a year if not more. Anna helped me and was the nicest most considerate lobotomist I’ve ever met, I barely felt the needle, and she kept me distracted from the whole thing with small talk, something nobody else has ever done for me. Next time I need blood work done and insurance allows outside the drs office. Im going here
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November 2023 by Smart M.
lack of staff guess results in rude attitudes of receptionist/phlebotomist,on 11/2/2023am shift , had to walk out never going there back.if staff are rude they need training first to talk ,never had problems with Elizabeth going there for 7 years ,no more .GOOD BYE LABCORP .HOFFMAN ESTATES SITE. Note that this is the site which has moved to 3200 W HIGGINS.
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August 2023 by FA BULOS
Terrible. Never faxed over result to the prescribing MD. Had to call several times to follow up.Results not even posted online to view and it’s going on 2 months.They said it’s been faxed, I called my child’s mD office twice and non received. Go somewhere else unless you like to make follow up calls over and over..
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August 2023 by M D
Great experience! Barely took any time at all and the lady assisting me and then my partner was really nice! :)
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May 2023 by Susan J.
Absolutely fabulous staff! Service right away! Could not have been easier!!! Much better than quest!
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January 2023 by Mike C
On short notice, I scheduled an out-of-state appointment for employee wellness and body measurement at the Hoffman Estates location. After checking in remotely, I walked in because of weather conditions (instead of waiting outside). I was seen within minutes and left shortly afterward. Thanks!
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November 2022 by Soumeli Basu
Service was seamless. Called them before arriving to make sure of availability and crosscheck documents I need to carry. They were polite and answered my queries patiently. Reached venue and did check in on arriving. Waiting was hardly 2-3 mins before being called for tests. Blood draw was smooth and was done in first try. I was out in 15 mins. ?
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October 2022 by Rick H.
Just had, by far, the most unprofessional experience with untrained staff in the medical field. Started the office visit with the nurse telling me she didn't know how to operate a physician's scale. I thought okay I'll take over and operate the scale. Next up, waist measurement. She hands me the tape and tells me to do it myself. Another nurse came in and had to tell the other nurse it goes around the belly button not around the belt loops when measuring the waist. We proceed to blood pressure monitoring where there are two cuffs in the tray. She doesn't understand that she's not getting a reading from the one cuff because it's not hooked to the machine. They both grab the second cuff and neither of them know how to install it around your arm. They ultimately decided to attempt to manually hold the cuff around my arm while checking my blood pressure. I felt like I was in a 3 Stooges movie. The cuff is expanding but isn't Velcroed together so as it expands & they are trying to manually hold it - there is no reading. To make matters worse before my blood draw the nurse assigned tells me it's her first day and she shouldn't be doing blood draws. She said she had no idea why the office was having her perform draws. I would be embarrassed to deal with the public with this unprofessionalism & someone better check if they have an assigned Medical Director. Beware of this butcher shop disguised as a reputable lab clinic.
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September 2022 by Melissa Bachleda
Best blood draw I've ever had. Elzbieta did a great job, I barely even felt it!
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September 2022 by Tariq Khan
Fast service easy in an out. Customer service was very good and friendly staff.
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July 2022 by M Callan
I made an appointment two weeks ago for an 8:15am Saturday appointment. I showed up at 7:55 and the doors were locked; their posted hours are 7:30am -12:30pm. We waited around for 30 minutes and they never opened. I have two confirmations for this time and date. I even double checked that I was at the correct location. This is so irritating.
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July 2022 by megan kalemba
Made an appointment for 2 and was told to arrive 15min early and wait in my car for a text when they’re ready. Waited for 40 min for them to say internet is down so they couldn’t contact me. Then was told there was no tech there to take my test. Complete waste of time.
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July 2022 by Princesa F.
The sign says closed for lunch time between 1230 to 1pm M-F, it is 1223 and is closed already and it is Wednesday. Hoffman estates location. 07/13
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May 2022 by Brian
Had an appointment and the doors were locked and closed for the day. Waste of time. Avoid this place look at reviews for other Lab Corps in the area and you’ll see the same practice: without warning they will close. Use another lab service not this garbage company.
