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November 2023 by karina k.
Beautiful dealership and modern and comfortable and clean and amazing cars. Fun to drive the cars and the smoothest ride. Staff are great and helpful. Well lit and a wonderful place to buy a car. The bathroom is spotless.
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November 2023 by Vanessa A
The maintenance team here is the best Ive ever experienced with a car dealership. They are always cheerful in their greeting from the receptionist to the maintenance managers. The professionalism and willingness to go above and beyond to help is unmatched based on my previous experience with *****. ***** provides the best advice on value and steps to take to keep my car in its best shape. Kudos!
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September 2023 by C H.
These guys did a really good job for me. Had my 2014 ML350 in for a wheel noise. Also has a couple recalls. They took care of the recalls but couldn't find anything wrong with the wheels that was causing the noise. They did a thorough investigation but couldn't find anything except some cupping on the tires. I appreciated that they were honest and didn't do a bunch of unneeded stuff. They didn't even charge me the $250 fee to investigate. I will definitely bring my car back here. Very clean shop too. Sparkles.
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September 2023 by Elliana Logothetis
I recently purchased a GLC 300 from Mercedes-Benz of Hoffman Estates, and I had a fantastic experience. My salesperson, Chris Kaminski, was absolutely amazing. He was knowledgeable, professional, and incredibly helpful. He listened to my needs and wants, and he helped me find the perfect car for me. He also made the entire buying process easy and stress-free.I was particularly impressed by Chris's patience and willingness to go the extra mile. I had a lot of questions about the GLC 300, and Chris took the time to answer them all thoroughly. He also helped me compare different models and trim levels to make sure I was getting the best car for my needs and budget.Once I had decided on a car, Chris helped me get a great deal on the financing. He also made sure that the car was delivered to me in perfect condition. I couldn't be happier with my new GLC 300, and I'm so grateful to Chris for making the entire buying process such a positive experience.If you're looking for a new Mercedes-Benz, I highly recommend checking out Mercedes-Benz of Hoffman Estates and asking for Chris Kaminski. He's the best!Claudia Dzubakova, was absolutely amazing. She was knowledgeable, friendly, and patient, and she went above and beyond to make sure that I was happy with my purchase.After I had chosen the perfect GLC 300 for me, Claudia took the time to walk me through all of the features of the car in detail. She was incredibly patient and answered all of my questions, no matter how small. She also made sure to point out all of the new features that were specific to the 2023 model year, which I really appreciated.I was particularly impressed with Claudia's knowledge of the GLC 300's safety features. She was able to explain how each feature worked and how it would help to keep me and my passengers safe on the road. She also made sure to show me how to use each feature properly. Thank you so much for staying late on my behalf I appreciate and look forward to being a dedicated customer of my first Mercedes-Benz I love my new car!
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September 2023 by Julio Quintana
I had a great experience in purchasing my SL 55 from Hoffman Estates. Piotr and his team did a fabulous job at helping me buy my vehicle and have it shipped across the country. It was a little scary buying a vehicle of this level without even have seen it, but everything went well with the transaction and the vehicle was in the condition that was described. Thanks for your great service.
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September 2023 by Samir Sahgal
Chris Kaminski did a great job at the dealership walking us through the buying experience. There was no pressure tactics and we ended up getting a pretty reasonable price for a used vehicle at MB of Hoffman Estates. Thanks for a great experience.
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August 2023 by Stacy Kuhn
Never thought I'd find buying a car a delightful experience, but Nina made it happen! Not only did she help me find my dream car, but she made the entire process so much fun. She was gracious in answering all of my questions thoroughly and quickly, and really listened to understand what I was looking for. She was fantastic to work with and I never once felt like I was being "sold to" like you might at other dealers. I would recommend anyone take the drive to Hoffman Estates to see Nina! The rest of the team that I encountered were also very warm and helpful, and I can't imagine myself going somewhere other than Hoffman Estates for my future vehicle purchases!
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August 2023 by Oswaldo H. Chavez
Abe ZabadnehClient AdvisorMercedes Benz of Hoffman Estates was the best in helping me select a Mercedes Benz SUV. He went above and beyond to ensure I was happy and satisfied with my purchase. He was responsive, attentive, knowledgeable, and respectful. If you ever want to buy a a car. Abe is your man!!!!!!
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July 2023 by Leif
Always has a good selection of cars and SUVs, the service center are great, they take good care of everything and are very communicative. I appreciated the mechanics video of the repairs and progress on a minor warranty issue I had.
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July 2023 by Tiffany Brown
Chris Kaminski is the most amazing salesman ever!! He literally picked out my dream car for me and worked so hard to make sure I was happy. The entire Mercedes at Hoffman Estate team is top notch and from the door you are treated great. Even a saleswoman Alexa checked on me to help as I waited through the process. Charles in finance was hard working, kind and thorough. I highly recommend this team!!!
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July 2023 by Adam Knauf
Always has a good selection of cars and SUVs, the service center are great, they take good care of everything and are very communicative. I appreciated the mechanics video of the repairs and progress on a minor warranty issue I had.
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May 2023 by Jimmy
Always a great experience with Mercedes in Hoffman. Had to bring the car in for warranty work, my advisor Julio R. Handled all of my issues with great care, he was persistent and honest, which you rarely get at dealerships these days. Overall 10/10 would highly recommend.
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April 2023 by Sean Ruddy
We recently worked with Abe (sales) to purchase a wonderful GLA. He was absolutely professional and supportive the entire process. In the end, the specific vehicle was missing some options that we deemed necessary at this price point. He allowed us to get all the funds returned in the same day and wished us well in the continuation of our search. The humanity of the experience was incredible. There were some outside efforts to charge a restocking fee but those were unsubstantiated. We all need to remember these objects are things that fill our lives with experience but it’s people who will matter long after the vehicle is worn, scratched, dented, broken and eventually melted down to make something else. Thanks for all the support Abe, brother.
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March 2023 by John Meyers
Julian is awesome and made our visit a fun one! We love our GLC and will be coming back for a C300 too. - Tip: Apply for MB financing through their website the day before if you can. - We were in and out with our new car in an hour!
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March 2023 by Kass Gerac
Timothy McGrath at this dealership was fantastic. He was informative, kind and straight to the point. My spouse and I were in and out within 2 hours with our new car! Highly recommend!
