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February 2024 by Allison P.
I showed up to do a walk in appointment on a Saturday at 11:15. There was no one else waiting. I signed in at the kiosk and took a seat and a woman came out and told me they don't do drug tests after 11 AM. I told her I didn't see this anywhere on the website or anywhere posted around in the lobby And she didn't even apologize so I left and went online to try and make an appointment for next Saturday and there are appointments available all the way up until noon for drug tests so she straight up lied to my face and I'm really pissed off that I came all the way here and she wasn't even sympathetic.
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January 2024 by Sharip Alikhanov
This place full of garbage
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January 2024 by Kassandra H.
Appointment was at 7:40am arrived 5 minutes early, got called within 2 minutes. My veins hide, usually get poked twice. Not here, she found it no problem! Friendly and efficient will definitely come here for future test.
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January 2024 by Beca Stanciu
Quick easy, made appt online. No wait. Fast with patient. Kind and efficient! Best experience in a long time, Thanks for the Best Service!
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December 2023 by U Trucking Inc
Worst service ever, my driver came with all information needed and they did not accept her and trust me I know how Quest request Form supposed to look like I'm working with this stuff for 5 years already and this location is the worst all over US.
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November 2023 by Greg Dominguez
I think they doing everything wrong. They only take appointments from whay I see. I was seated for more the 1 hr and they didn't even call 1 walk in and the appointments were apart from 30 min eoutach. . I had to walk out with out services
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November 2023 by Hardik Patel
“Manager” thinks she has some sort of power/authority over the customers requesting services. Poor business etiquette, poor body language, poor communication. Terrible customer service. The manager wanted no part in helping service a drug test that is required for a new job. Absolutely unacceptable behavior. Will be messaging headquarters.
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November 2023 by Kameron Cichy
Had an appointment for 8:30am and was in and out by 8:35am. Staff was friendly and polite. Would recommend coming here if you're going to set up an appointment, have your insurance/ID and not be a douche with unreasonable expectations.
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November 2023 by Stephanie Broda
Assad was the best phlebotomistI’ve had in my entire life! I literally did not feel a thing! He was so kind and professional. I recommend scheduling an appointment a head of time it makes the check in process simple. I was in an out in 10 minutes.
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November 2023 by Jules Loch
Stacie was wonderful! My daughter needed her blood drawn and Stacie was super kind, patient, and quick. Highly recommend her and this location for lab services!
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October 2023 by Shafia K.
I wish i can give 0 star to this location and people who works there. They have no sympathy for anyone. They shouldn't be in healthcare services at all. If they treat patients like shit. Literally Wesbite says they close at 5:00 PM. we walked in at 4:20 just needed some blood test done for my daughter who just turns one. We were already soo stressed out rather than helping they just shut the door on you. There is no staff in front desk. There was one indian guy who told us they can't take walk in while the computer says walk in welcome. There was no one waiting. I told them i need blood test done for my daughter the guy was like oh we are about to close and we dont take walk ins. I said okay i will come the next day. Now when i made appointment, the weather was super bad. I was rushing. I kept calling them they didn't pick up at all. i was late when we walk in there was one lady who said oh if you are late we can't take you. I told her i kept calling their location she just said oh we were busy we had 110 some appointments today and we can't take you. I told her i already came yesterday well they didn't give a shit as usual. I took my daughter to Alexian brothers to get her blood test done. I would say don't even bother going there. Go to the HOSPITAL, it took us less than 10 minutes there. Great service, Great Staff. If i knew i can take my daughter to hospital at first. I would have done that rather than wasting my time on these people who don't care about people at all. They shouldn't be in healthcare services if they dont have any sympathy. Atleast hire someone for front desk so they can pick up calls..WHO SHOULD WE CALL if we are running late.
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October 2023 by MAGDALENA GERWEL
Ridiculous place and horrible customer service lady with pink hair. They dont take walk in past 11 30.
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September 2023 by Patel Jayesh
Very worst experience. They just take benifit that we have to come for report near me. They just canceled the appointment without saying, and then I asked them, and they said you have to sign again and wait until may number come.
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September 2023 by Joel Velazquez
Girl with the pink hair is super rude. You can tell she just wanted to get out of there and was very short with everyone. Horrible experience and will not be coming back here. They are zero help at this location.
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September 2023 by Rafael Ramos
Terrible place. Rude employees. Their computer allow you to register for walk-in, then a employee shows up saying they don’t take walk ins in a totally rude behavior as it was your fault
