The Tile Shop is a well-established business that has been inspiring home decor ideas since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials such as porcelain, glass, ceramic, travertine, and other natural stones. Customers praise the store for its friendly and professional staff who are knowledgeable about tile options and design. Many reviews highlight the excellent customer service, with staff members providing helpful advice, personalized recommendations, and support throughout the entire process.
Clients appreciate the flexibility and willingness of the staff to accommodate exchanges, returns, and additional requests, making renovation projects smoother and less stressful. The store's team is known for their patience, attention to detail, and genuine care for customer satisfaction. Some customers mention receiving detailed communication via phone and email, ensuring clarity on product information, pricing, and delivery schedules.
Design advice and guidance are often praised, with staff members assisting with measurements, design ideas, and color choices to help customers achieve their desired aesthetic. Whether starting a new project or completing an upgrade, visitors find The Tile Shop to be a reliable and friendly place to find quality products and expert support, making it a popular choice for home renovation needs.
I would recommend this store to everyone. The selection is endless. The Store manager, Monty, is the best. He goes above and beyond to help with anything! He recognizes customers and is the friendliest person. That's rare - especially in a retail establishment.
September 2026
Cheyanne and Elliott were a dream to work with. We walked in overwhelmed with the amount of choice and Cheyanne listened to our vision and brought ideas and samples that would help flesh out our design. It was a great experience. Highly recommend!
August 2026
So much more selection than anticipated. Crew worked hard fetching sample boards, providing guidance and adding ideas to make the shopping experience complete. Thank you Ellaine and Elliot for all your expertise and customer service.
