Walgreens, a well-known pharmacy chain, has received a mix of reviews from its customers. Despite the challenges of being understaffed and dealing with high customer demand, the staff at Walgreens have been praised for their dedication and exceptional customer service. Customers have highlighted the helpful and pleasant interactions they've had with Walgreens employees, such as Goodness, the pharmacist who went "up and Beyond" to assist a customer and her daughter, and Bushra, who patiently guided a customer through the Walgreens app and coupon usage. Even when faced with long wait times, customers have expressed understanding and appreciation for the hard work the staff undertakes to meet everyone's needs. One customer, who initially judged the pharmacy based on negative reviews, was pleasantly surprised by the helpfulness of an employee named Tmu-Tmu, who took the time to explain the customer's baby's prescriptions and ensure everything was taken care of, despite being understaffed and busy. Overall, Walgreens customers have shared positive experiences, praising the professionalism, patience, and genuine care shown by the pharmacy staff, even in the face of challenging circumstances. The reviews suggest that Walgreens strives to provide a smooth and satisfactory pharmacy experience for its customers.
Pharmacy app is inaccurate. Texts you indicating medicines are filled when not completed.
August 2025
Bushra was extremely helpful. She had a lot of patience to make sure I downloaded Walgreens app and how to use a coupon code. She really cared and was very professional. A great employee.Thank you!
August 2025
Sweta, the cashier, was very helpful with the app for my purchase of M&M candy. Great customer service!
