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January 2024 by Vero Moreno
NotEnough staff poor customer service
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October 2022 by Ellen Link
Had an awesome dinner last night! Our server Jill was an amazing server who was very interactive with our table of ten and also very patient! I highly recommend Jill to anyone who is dining in! Food was excellent!
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September 2021 by Danijel T
Bad customer service. Better do not waste your time coming here
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January 2021 by Raymond Gaspard
I come in to try to open an account in the banker did not want to help me and I’m pretty sure it’s because I’m black. She had no one in line and told me she was busy but as soon as a white lady got behind me she took the lady behind me before helping me. I never got helped I just left. The teller named Laura was extremely nice though. I guess Black people have to go to chase banks in black communities to get help. Very disappointing.
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January 2021 by Bran T.
Bad service
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July 2020 by Melanie B.
I think In life we often forget to write positive reviews and only like to bash places when we have a negative experience. The customer service here is always kind and knowledgeable. Not only this location but chase as a whole. The chase costumer service number is even great. I will never switch banks
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April 2020 by Michał AlwaysOnTime
Antonio Gallardo is the most professional and helpful person I have met, he is my best adviser.I recommend Antonio and this branch to everyoneThis Branch is 5 star!!!
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August 2019 by Dee Awadallah
I've been having nothing but problems with Chase Banking for the past few months but the manager at this branch is the most helpful and sincere man I have yet to encounter at any banking facility. He will do everything he possibly can to help solve your problems
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February 2019 by Brian Logsdon
They are always talking with each other. Just didn't feel like I was wanted until I said I wanted to open a checking account
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July 2017 by Smae J.
Their service is awful here! When I went there for the first time there were issues with their ATM machine that others also encountered in line. There were only 2 bankers working and the line was long! Mind you this is also inside a Jewel.... I asked the banker a simple task to change something in my account (which other chase bankers were easily able to do in other branch locations) but she was confused. She even had to refer to her reference page and call chase customer service in front of me to help her, which didn't even help. Then she made a confusing remark on why the other branches were able to do it... Something about they cancelled the account and had to sign me up again. Umm this wasn't the case! I knew exactly what they did and even suggested it to her. When I went to the other Chase branch that same day they changed what I wanted in my account within 2 minutes just like before. When I told them about my qualms with the homer Glen branch they said "they're newbies over there at Homer Glen." It's like they knew how inadequate they are at this homer Glen branch! The homer Glen branch is so slow and the banker I encountered was not friendly at all. I wasted 25 minutes of my time waiting for no solution. Take your business to another branch location!
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June 2016 by Brian Young
Fyi its inside the Jewel
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August 2010 by A Google User
This branch has tellers that are extremely rude and condescending about account information. Instead of assisting its clients with information, they talk down to you. Secondly, they ALWAYS try to weasel you into a new credit card or special offer they have. I simply like to make my deposit and be done with it. Even worse, earlier in the year, I declined a credit card offer. The teller said that he needed my mother's maiden name in order to put through that I didn't want to accept. At first I did not give out the information, but he insisted he needed it. The next week I received that credit card in my name which I had to go through a lengthy process of canceling when I DIDN'T want it in the first place. I love Chase, but there is a reason I will refrain from going to this branch. I will continue going to the Chase in Orland Park and Lisle for my banking needs.