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January 2024 by Charlie Carter
As a new resident of Illinois, I had so many options when it came to finding a new local bank. What finally sold me on Old Plank, aside from being next door to my apartment, was the word community in their title. Couldn’t have been further from the truth.Walking into an Old Plank Trail Community Bank feels like being sent back in time; the lobby reeks of cigarettes, dated architecture, cheap furniture, and archaic account policies.The rumor is that this bank is on the verge of failure and about to be taken over by the FDIC. Banking here will make an ardent atheist pray that this is true. You can even see it in the eyes of the employees. As friendly as they are, you can tell that nobody wants to be here.I’d give it two stars for the fact I wasn’t robbed, unless being fee’d to death counts. Still, I give it one-star. Because who reads a two-star review? It's just business.
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December 2023 by K M
Worst bank ever ,worst customer service
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November 2023 by Debi Urbonas
Every time I've gone to Old Plank Trail bank, (Homer Glen) the experience was excellent. No matter if the visit was walk in or drive-thru the bank people were always pleasant, helpful and knowledgeable. Highly recommend this establishment!
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May 2023 by Chris Ruffolo
Mrs poole is helping me and I'm satisfied
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September 2021 by Meg D.
This is the place to go when you need an account opened. The staff here is exceptionally wonderful. Every single time I enter this building I have a pleasant welcoming! Thank you ladies for being so kind.
