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“Fantastic customer service. Scheduling was quick and efficient. I received a phone call and text confirming exact arrival time on the day of the delivery. When they arrived, both men were professional and friendly and they did a wonderful job assembling our new outdoor furniture. We would happily use them again!”
“Everything goes smoothly in the UPS store. Never have any issues and the personal are very friendly. I don't mind going to the UPS store compared to the USPS (always a crowd of people that are upset about something) It's fast. Never had a problem. The employees are great and very helpful. Nothing bad to say about anything UPS does. Very happy with the service?”
“Highly recommend! They are always very helpful and pleasant to talk to about my mail/shipping needs. And you have the BEST music playing when I stop in. Thank you!”
“I would like to thank and greet Mrs. Bożenka from DOMA Palos Hills
With whom I flew from the airport in Krakow to the United States to Chicago 2 years ago
Even though our flight was delayed for 4 hours, thanks
I felt safe and taken care of, I am grateful to you.
Thank you for traveling together and taking care of me at the airport in Krakow and in the United States.
Thank you and best regards from Podhale ???”
“I’m very happy with AEC Parcel Service in Chicago! The shipping process was fast and smooth, with no issues at all. Everything arrived perfectly packed and in great condition.”
“This location is awesome! The manager here is so nice and so helpful even with this NeeDoh craze! I just wanted to give him a shout out. He’s great and the rest of the staff.”
“The staff here is wonderful. They are welcoming and come help right away! I process all my Amazon returns here because it always goes fast and smooth! Thank you guys for your hard work!!!”
“I came in with an insurmountable problem. The cashier tried her best to help, to no avail. The store manager jumped in and did everything possible to solve the problem. She truly went above and beyond to help me.
I asked to speak with her manager about how fantastic she was, and she said she was the manager.
I feel certain you want to acknowledge her excellence.”
“I came in and needed some help with printing. Frank was extremely friendly, professional and helpful. I’ll definitely be back to this location for any other printing and shipping needs. THANK YOU FRANK!”
“Will accommodate me for delivery of 300# shipment even though I have issues with driveway. Laurie at OB Terminal reached out quickly and problem was solved. Thanks so much”
8:30AM - 8:30PM
569 Collins St, Joliet
Shipping Centers
“Very good service, very friendly and best of all, they always welcome you with a smile, not like in other places where only faces are as if you were going to ask them for something as a gift.”
“I was recently tasked with obtaining quotes for a reusable crate to be used with a large piece of artwork. The dimensions were 125" x 78" x 7" and 425lbs. I contacted Craters and Freighters for a quote. They returned the quote very quickly and asked me questions I hadn't even thought to ask them or other vendors about my needs for this job. The initial visit with their team in our office put my mind at ease. When their crew came to our office and carefully removed the artwork they were friendly and efficient taking great care not to damage the wall or any furniture. Turnaround time for the job was very quick and the price were quoted was the price that we paid. Thank you for making me look good to my boss. So happy we found a reliable partner. My only request is that I would love to receive one of those pirate t-shirts your crew was wearing (see what I did there?). :)”
“We use this store all the time for our business shipping needs. Staff is great and never had a problem! Will continue to use them and recommend their store to others!”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“The people are very nice they will package your items for you and the shipping always gets there when expected Good location great service i recommend to anyone And I will definitely return there They give you 2 options for shipping when is by sea is by air The error option is about 3 times the cost of the other option but it took 4 days to get to Poland”
8:30AM - 4:30PM
7156 W 127th St, Palos Heights
Shipping Centers
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
“I shipped 4 vehicles from WA to KY through another company that partnered with Taurus Auto Group to ensure my vehicles could be delivered quickly. The transport driver Shakhrom was friendly, arrived on time, and quickly came up with a plan on how he would load all of my vehicles. He was knowledgeable in operating each of the vehicles, which were a mix of 26-50 yr old automatics, manuals, long, short, wide, and narrow wheel bases. He loaded them all with no issues and took great care in driving them. He delivered them very quickly and was courteous and professional to my wife when he arrived. I could not have asked for anything better in this experience, and I am thankful to all the people and companies involved. May 27, 2025”
“I sincerely love this FedEx print location. As a designer, they go above and beyond to make sure my print jobs are done correctly every time. A month or so, I was on a tight deadline for a client, and they were able to turn around my print job the first thing in the morning the next day. The staff is always helpful.”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
“Fantastic Service and Speedy Solutions: I stopped by the UPS Store today to mail a package and was thoroughly impressed by the staff.
I ran into a minor snag when I realized UPS couldn't ship to the PO Box I needed. Before I could even get annoyed, the fantastic team stepped in. They quickly let me know the issue and immediately offered an alternative shipping solution through them, providing the prices and shipping speed right away without me even having to ask.
After sitting in heavy traffic to get there, I was so grateful for their efficiency and proactive help. Although there were other customers in the store, I was greeted by really nice staff and helped almost immediately.
Thank you so much for turning a potential hassle into a smooth experience! I highly recommend this location for their outstanding customer service.”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
“Hi this is Eve Hamilton Pinkston (Harold's wife) we n, your Manager Zach from Mokena office went above and beyond to help my sister and I with my Dad, he was on the floor and we couldn't get him up, Zach came to deliver a pkg and was so kind to take the time to help us get him up in the wheelchair, May God continue to bless you and we truly appreciate everything please give Zach a raise ? ?”
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“I was in line at this store one morning. It was a little busy with a customer being waited on having a lot of transactions. I observed Kelly go above and beyond to please not only her customer but also one in the other line at the same time.”