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“Fantastic customer service. Scheduling was quick and efficient. I received a phone call and text confirming exact arrival time on the day of the delivery. When they arrived, both men were professional and friendly and they did a wonderful job assembling our new outdoor furniture. We would happily use them again!”
“I would like to leave positive feedback for Evelina. After another agent was unable to assist us and our case had not progressed for weeks, Evelina took ownership of the issue and resolved it quickly and professionally. Her dedication, efficiency, and excellent communication made all the difference. Top work, Evelina—thank you!”
“I can't say enough great things about my local UPS Store! They created two amazing custom banners for me, and both exceeded my expectations.
The first banner was for my son's U.S. Air Force graduation, and the second was for our Couples Week getaway in Gatlinburg, TN. Both banners were designed and printed with incredible attention to detail and executed with precision. I only had to request minimal corrections, and they made the changes quickly and without any hassle.
The quality was outstanding, the turnaround time was fast, and the customer service was exceptional from start to finish. If you're looking for professional, high-quality banners with excellent service, I highly recommend this UPS Store. They have definitely earned my repeat business!”
“I would like to thank and greet Mrs. Bożenka from DOMA Palos Hills
With whom I flew from the airport in Krakow to the United States to Chicago 2 years ago
Even though our flight was delayed for 4 hours, thanks
I felt safe and taken care of, I am grateful to you.
Thank you for traveling together and taking care of me at the airport in Krakow and in the United States.
Thank you and best regards from Podhale ???”
“Everything goes smoothly in the UPS store. Never have any issues and the personal are very friendly. I don't mind going to the UPS store compared to the USPS (always a crowd of people that are upset about something) It's fast. Never had a problem. The employees are great and very helpful. Nothing bad to say about anything UPS does. Very happy with the service?”
“The staff here is wonderful. They are welcoming and come help right away! I process all my Amazon returns here because it always goes fast and smooth! Thank you guys for your hard work!!!”
“I sent a test document to see a final product before large print order. The team member helped me organize the pages and reviewed how the final product would look. She identified the best format for me to use and found a coupon. This was one of many things I had to take care of for my mother's funeral. I left the store feeling much better than when I came in. Made me go to the win big $1 bins and found some good xmas decorations. The cashier signed me up for the rewards and I saved money on additional purchase. The print job was ready by noon the next day. All the team members at the store was courteous and helpful.”
“The UPS Orland Park location has an incredible team. Everyone goes above and beyond to be helpful and gets guests in and out quickly. I ship a lot during my work week, and I appreciate the kindness and support every time I come in.
The manager, Halie, always goes above and beyond. Last year I had emergency surgery, and she noticed my husband was coming in with my work packages. She sent a note home asking if she could help with anything while he was bringing in multiple boxes. Not only did she notice, but she truly helped streamline a stressful time by going the extra mile. She always greats me with a smile and a hello. This entire team is great.”
“I had a really great customer experience at this location. I used this location for printing services, it was my first time there and I appreciate the quick turn around time with the job and friendliness with the staff ! Will definitely be back”
“Very good service, very friendly and best of all, they always welcome you with a smile, not like in other places where only faces are as if you were going to ask them for something as a gift.”
“I was recently tasked with obtaining quotes for a reusable crate to be used with a large piece of artwork. The dimensions were 125" x 78" x 7" and 425lbs. I contacted Craters and Freighters for a quote. They returned the quote very quickly and asked me questions I hadn't even thought to ask them or other vendors about my needs for this job. The initial visit with their team in our office put my mind at ease. When their crew came to our office and carefully removed the artwork they were friendly and efficient taking great care not to damage the wall or any furniture. Turnaround time for the job was very quick and the price were quoted was the price that we paid. Thank you for making me look good to my boss. So happy we found a reliable partner. My only request is that I would love to receive one of those pirate t-shirts your crew was wearing (see what I did there?). :)”
“One of the cleaner yards, though the restrooms are nasty as usual. If you are late for a pickup though, your set might not be hooked as they break sets that sit more than a few hours after gate times. Outside carriers are not allowed to hook trailer sets. Charlotte, NC and West Sacramento, CA are the nicest, cleanest, and most organized yards I have ever been to. With the NC yard being my favorite.”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“We use this store all the time for our business shipping needs. Staff is great and never had a problem! Will continue to use them and recommend their store to others!”
“The people are very nice they will package your items for you and the shipping always gets there when expected Good location great service i recommend to anyone And I will definitely return there They give you 2 options for shipping when is by sea is by air The error option is about 3 times the cost of the other option but it took 4 days to get to Poland”
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
“Hands down best transport company around. We transport multiple cars weekly with VGAuto and they are nothing but flawless, transparent, and fast. Definitely recommend to anyone looking to get their car shipped!”
“Brittney was so incredibly nice and personable! She was super thorough in going over my options, made sure my order was right and made me feel at home here. Cameron did a great job assisting her and making sure my project came out exactly how I needed it. I will be back for my business and personal needs thanks to the two of them!”
“Fantastic Service and Speedy Solutions: I stopped by the UPS Store today to mail a package and was thoroughly impressed by the staff.
I ran into a minor snag when I realized UPS couldn't ship to the PO Box I needed. Before I could even get annoyed, the fantastic team stepped in. They quickly let me know the issue and immediately offered an alternative shipping solution through them, providing the prices and shipping speed right away without me even having to ask.
After sitting in heavy traffic to get there, I was so grateful for their efficiency and proactive help. Although there were other customers in the store, I was greeted by really nice staff and helped almost immediately.
Thank you so much for turning a potential hassle into a smooth experience! I highly recommend this location for their outstanding customer service.”
“Hi this is Eve Hamilton Pinkston (Harold's wife) we n, your Manager Zach from Mokena office went above and beyond to help my sister and I with my Dad, he was on the floor and we couldn't get him up, Zach came to deliver a pkg and was so kind to take the time to help us get him up in the wheelchair, May God continue to bless you and we truly appreciate everything please give Zach a raise ? ?”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
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“I was in the store Tuesday morning. I didn’t catch her name, but she had short blonde hair and tattoos. She was wonderful! She was helping a gentleman who has a lot of packages. She asked him if she could help another customer while he was organizing. So she went to the other station and took care of the other customers. She was going between the gentleman and the other customers. There was a line of people, and she had them all taken care of quickly. I mentioned to her how wonderful she was and how she has such a good work ethic. She also said to the gentleman, “Do you have the young person discount card?” I thought it was so cute! I’ve never left a review before but she deserves to hear experience.”