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April 2024 by Tina F.
They allow the ice cream to thaw, then they repeatedly refreeze. More than 6 months ago a manager told me the freezers are bad. I stopped buying the ice cream to wait out the malfunction. Here we are, twice in a month I bought premium ice cream (Halo Top) and it’s been melted and refrozen to the point of complete ice crystals all throughout. Isn’t there some regulation against this kind of practice? Returning this one for a refund, the last one I just threw out due to the inconvenience of having to go in for a refund.
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March 2024 by Janice Purnell
Good customer service
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March 2024 by Joan Derrick
Love this store!
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March 2024 by S Strain
Quality has gone down and the prices have gone up.
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March 2024 by Francis Kangethe
Always satisfied
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February 2024 by Nisha Greer
Pay people more so they have a better incentive to treat customers better. Also, the quality of produce and meat has significantly decreased. Having to clip & save coupons on an app isolates customers who aren’t tech savvy. Especially our senior population. The pico de gallo is NEVER (I’m serious) on the shelf when I visit. A few months back they unplugged the scanners from self-checkout, so if you purchased heavy items you had to lift them to scan. The self-checkout line is 20 items or less, which is counterproductive if only one lane is open or the only other open is 15 items or less.Anything under $20 an hour in an economy that requires you to make 3X your rent is a scam. Pay people more and we all can have better experiences. I’m sick of it. I’ll never blame the employees. Their attitudes are a reflection of how they are treated. Do better!
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January 2024 by Tina Jenkins
Three stars because I am very unhappy with the meat section. For the huge number of customers at this Jewel location (at 183rd & Kedzie in Homewood), the meat section is sooo small. More times than not I will NOT find ground turkey or hot Italian turkey sausage. Furthermore, it is almost impossible seeking out a butcher or manager, and each time I could, it's aways "sorry, come back tomorrow or next week". I then make my way 3 blocks away to Walts where not only is the meat section much larger and packed with what I need, the butcher is ALWAYS visible and will even ask me if I need help finding something!And complaining about my problem at Jewel's Customer Service desk is futille!
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January 2024 by BRIAN CHAMBERS
I work at this Jewel In 2001 then and 2003 I transferred to the Jewel on halsted st I liked that Jewel better than in 2006 I transferred to the Jewel in olympia feilds than in 2012 I transferred to Jewelosco 3220 Chicago rd south Chicago hgts IL
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December 2023 by Michael Mencke
It's Jewel
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December 2023 by o. markham
Nice store
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December 2023 by Grace Lopez
crowded but it is close to the Holiday
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November 2023 by Pamela Kenebrew
This visit left me disappointed. The deli section had only one gentleman serving a long line of customers at 1p in the afternoon...a long wait.
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November 2023 by Tom Jones
Y'ALL REALLY NEED TO PAY YOUR EMPLOYEES BETTER FOLKS IS STRUGGLING MEAN WHILE THE STORE IS EXTREMELY PROFITABLEDO BETTER OR SHUT DOWN & Y'ALL WONDER Y THE TURNOVER RATE IS SO HIGH
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October 2023 by Charles Vandyke
It’s on the pricey side, but it’s usually clean and well-stocked. I’m more likely to buy specialty items here than any other store. They also have a good assortment of natural beauty and hygiene products here.
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October 2023 by Lord Sherman
I shop with the deli all the time. The people working back there are unprofessional and bad at communicating with customers. This went from wonderful t terrible quick smh. Do better jewel deli dept. sooooo ghetto