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March 2024 by chuka ejindu
Experience was horrible, literally got racially profiled because they had thought I stole 2 dollars worth of fruit snacks mind you the security person at the door called it chips and I was confused at first. They were watching me through the camera the whole time I was there because the manager showed me a picture of me holding the fruit snacks. I told him i didn’t have it that I didn’t want it so I put it pack. He then proceeded to ask me “Can you show me”… like are you dumb? Mind you my friend who was white was not asked any question and had more stuff than me, all I had bought was candy. I walked to the end of the store and back just to show him I didn’t have it. He could’ve done that that in so many different ways, I was very scared because I was wondering what they would do if I couldn’t show them. First time ever going through this at a store that sells housing items is absolutely crazy and embarrassing trust they will never have to worry about me being there again.
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February 2024 by C C
Their new propane system sucks. Twice I have had an issue with the new propane system, you have to enter your card, it charges you then the machine starts. 1st issue I had was being charged and the machine stopped way before it should have for what I paid. The 2nd most recent the machine took my money and did not start. Went inside just to be told to spend more money and try again.... I still have not seen the charge drop. And their security guards always have an issue and linger around and stare at you and sometimes get in the way from the lane I'm trying to park at because of it.
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December 2023 by Alan
This location was out of stock on much of its Christmas lights- and in disarray in that debt.
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December 2023 by Rosie Sanders
I came into the location at 17545 S Halsted, Homewood, IL at 15 minutes before closing. I was immediately helped by Ivan and Tiana to find the product I was looking for. They were so polite and friendly. Their kindness is very much appreciated!
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October 2023 by Tom Meiner
Sign says we refil or exchange propane tanks. I unload my tank from the car wait 20 min in line and the girl says we don't exchange tanks here. I asked if she was sure because there were tanks outside in a rack. She said we don't do exchanges. I went to home depot. Went to self checkout and exchanged my tank for a nice clean one under 20 bucks and took less then 5 min.
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October 2023 by Charles Vandyke
So grateful for establishment, yet willing to assist those without a clue how to repair or purchase the necessary materials.
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October 2023 by GOWTHAM KUMAR
Cashiers were friendly & polite! Store was well stocked! Short wait to checkout but not a big deal. I'll be back!!
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September 2023 by Dr Bill Dalton
It took me 3 associates to find a simple J6 garage door rail, it wasn’t in the garage door replacement isle as stated. Come to find out from the 3rd associate that worked in the paint department…..a $2.99 bracket was a special order part that would not come in until September 15th. So Amazon had it and it will arrive tomorrow.
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July 2023 by Kenneth
I usually enjoy Menards. But the officer yesterday followed me around the store for nearly half an hour and then searched me and my bag in front of my wife before allowing me to leave - and obviously found nothing. I am highly irritated, tactfully speaking, to have been so profiled like that.Two days later: I tried to follow up with "Tracy," the general manager that Menards referred me to, since their brand is "service and quality." But, it turns out that there is no Tracy who even works there.
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July 2023 by Juan A Pleitez
From yesterday I'll made sure not to step in on this store they think they doing it great but good luck
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June 2023 by chimichanga gaming
Kicked out for bringing my dog. Never had an issue with any other menards
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May 2023 by Rafael Otero
Great place..friendly staff
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April 2023 by Ruby Gem
I love shopping at this Menards. They have great prices, I get my rebate money and I spend it all the time and it's just the best place to go to when I need something to update my home. I have bought multiple items from this location and they have never failed me. Customer service is great as well.
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March 2023 by Rich Van Drunen
I hope no one ever goes to menards in Homewood the security guard stopped uset the door asking for my dog's papers when I handed them to him he never looked at him he put him down by his side and began to be write me about how his authority to kick anybody out with a dog cannot be
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March 2023 by JAMZ BLING
This is the worst Menards I've ever been in....Thought I had trust in my neighborhood Menards.. had reassurance from a floor manager Jermiah about a certain product came back and could not get that product due to lack of floor manager communication...on top of that try to get another product...to finish a project with my love just to be disappointed by other floor manager David for him not to really know nothing about the store price match policy I will never shop at this Menards again they need to know their stuff, they need to be able to work together as a team, they need to be able to satisfy the customers????????