Pearle Vision in Homewood has earned a strong reputation for providing quality eye care and excellent customer service since 1961. The business was recognized as the 2022 Women’s Choice Award winner for Best Eye Care Retailer, reflecting its commitment to caring for customers and their eyes. The store offers comprehensive eye exams, using state-of-the-art lenses, and has a wide selection of designer frames. Patients appreciate the genuine attention and clear answers they receive, along with the staff's courteous and professional demeanor. Many customers highlight the staff’s patience and understanding, especially from the doctors, who take time to ensure prescriptions are accurate and questions are answered. The location works with major health and vision plans, such as EyeMed, VSP, and UnitedHealthcare, and many of their stores are EyeMed PLUS Providers. While some reviews note that the store is small and staff may be busy, they still prioritize making patients feel comfortable and well cared for. Customers also mention the staff’s professionalism and the quality of service, although a few note that some staff could improve customer service skills. Overall, Pearle Vision in Homewood is known for caring, professional staff and a focus on personal attention in eye care.
If I could just rate Dr. Anthony this would be a 5 star rating. She is very easy to talk to about eye issues and has always done an excellent prescription. If I were rating the women in the front of the store this would be a 1 star rating. She obviously hates her job or the customers.
February 2024
Replace the ignorant receptionists and this location would be decent. Gonna travel to a farther PV to look for better customer service.
October 2023
Very knowledgeable Optometrist and vision specialist
