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“I had to take time out to write a review on what great customer service I received from Cleo here at this location! I came in one night rushing and panicking because I needed business cards printed and cut before my boutique launched. She was so helpful OMG just unbelievable!! She literally had a hour before the store closed and as she helped all the other customers she bounced back and forth to help me create my design, download and send it to fedex and printed and cut them for me I continuously come back to this location because she is just wonderful she helped me a couple years ago with a lot of stuff for my wedding!! She's great!!!”
“Parcels Plus Express & Gifts
I absolutely love this place. Yvonne, the owner, is more like a family member than a clerk behind a counter. Everyone who walks through the door seems to know her, and even if you’re new, she treats you with the same warmth and friendliness. It’s rare to find a business where you feel genuinely welcomed every single time, but this is one of them.
Whether I’m shipping something, picking up supplies, or just stopping in, the service is always fast, helpful, and done with a smile. Parcels Plus Express & Gifts is the kind of local business every community needs.
Highly recommend!”
“Everyone in this UPS store is so nice. They are efficient, they are friendly, and I know I’m going to get good service. I’m so sorry I have forgotten the name of the young man that helped me today and has helped me in the past but my receipt says he is employee 150017. He is just a delight.”
“I Am Satisfied With The Company They Takes Good Care Of Their Driver's. They Make Sure That The Driver's Has Everything They Need To Do What's Needed On Being On The Road. They Work With You A 100% All The Way.I Am 100% Totally Satisfied…Since I’ve Been With The Company Going On About Six Months Now..I’m Here To Say From A Scale Of One To Ten…This Company Gets A Ten…And Also The Dispatcher I Have Now…Her Name Is Lilly I Want To Say That She Is Awesome…I’m Getting Good Long Runs And Loving It..Thank You Lilly Very Much For Giving Me A Shot… I Will Do My Very Best To Be On Time For Pickups And Delivery’s…This The Best Company To Me To Work For !!! I Have One Suggestion And My Suggestion Is If The Company Could Get Some Shirts And Caps With The Name Of The Company That Would Be Nice…And Even If We Would Have To Buy Them That Would Be Kool…Just Like The Shirt I Seen Sam Had On…That’s A Nice Shirt !”
“Ebony was extremely helpful, pleasant and nice. After I mentioned the price online was far cheaper, she told me to go online and get shipping label through my my choice account. It saved me A LOT of money. I didn't realize the quote online, was not the in-store price. Thanks to Ebony my granddaughter will get her gifts before Christmas.”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“This business is unassuming neighborhood place. Moved back to the area, didn't have my own address so signed up for a box. They send packages as well, you can have copies made too. Had a box a few years, moved out of the area, cancelled my mailbox. Even though I contacted all vendors and people that would mail me anything, some continued to show up at Lockbox. Since not a huge corporate place Jackie called me when a wedding invitation showed up more than 1 month after I was no longer a customer. That's great customer service, thanks to Jackie.. If you're in the area and looking for a mailbox with a street address not a PO BOX, I highly recommend.”
“I was confused on what I needed to do as far as printing out an email and sending a fax, but Nikki was really patient and helpful with me all the while still waiting on other customers on a somewhat busy day..thank you”
“Ruth at FedEx deserves far more recognition than she gets. I genuinely drive over 25 minutes just to come to this location because of the exceptional service she provides. After dealing with multiple FedEx locations in Orland Park, Mokena, and other surrounding areas where customer service has been disappointing, frustrating, and often unprofessional, Ruth is a breath of fresh air.
She consistently goes above and beyond for every customer who walks through the door. She is patient, knowledgeable, professional, and truly cares about making sure things are done correctly. No matter how busy it gets, she takes the time to help, answer questions, and ensure everyone leaves satisfied.
Honestly, FedEx is incredibly lucky to have someone like Ruth. She sets the standard for what customer service should be. If she is the manager, it makes complete sense because she runs things exceptionally well. If she isn’t, she should be. She deserves a raise, recognition, and appreciation for everything she does. Employees like Ruth are the reason customers keep coming back.
Thank you, Ruth, for always making the experience smooth, pleasant, and stress-free. You are the reason I choose this location every time.”
“CVS in Park Forest is my go-to when I need to send UPS. They're always great. Come with box wrapped, labeled, and ready to send. They kindly scan the UPS label you attach and your package is off on time.”
“Great location, Security??♂️on premises, Appointments recommended, Jobs available, Great staff, clean facility… #Southside #Ford-heights #Chicago-heights ?????????”
“Sharon was very nice and helpful. Walked me through my whole process after printing and laminating something although I know that she didn’t have to. Her customer service is excellent!!!”
“This post is for the UPS Store located at 183rd and Halsted in Glenwood , Illinois. Sorry for the confusion.
The workers are knowledgeable, efficient, helpful, patient, and pleasant. Something in the building interferes with my cell signal and I have to go stand by the door or window to access the QR code. They never rush me or act impatient. They are fantastic; especially the lead person. I'll have to get her name. She's very quick and on top of everything going on.”
“Talk about off the beaten path; this is in a location near my home. However, it wasn’t until I needed to use a FedEx to mail a return when I discovered this location. It’s in an area that’s mostly commercial businesses with plenty of parking available. it’s open until 8 PM.”
“The staff is friendly and always great to assist with my variously projects. Linda goes above and beyond each time to assist us with any orders we have no matter the amount of time it may take. Thank you all so much for truly being about customer & friendly service.”
“I usually go to the UPS in orland park and they would always give me a hard time. But this afternoon I decided the tinley location and a young man with a beard was very helpful and made me want to visit this location instead orland all the time.”
8:30AM - 6:30PM
7156 W 127th St, Palos Heights
Shipping Centers
“I’ve been coming here for quite some time and have always had great service. They are in a location that seems to be rather busy and yet everyone I have encountered here have been pleasant. When I have shipping needs or print needs I will go out of my way just to come and see the helpful folks here! Thank you for all you do!!”
2:30 - 11:30PM
16760 Richmond Ave, Hazel Crest
Shipping Centers
“Great company, great customer service & support, Security ??♂️on site, Good & Fast running trucks ?, clean ?facility, great location, Hazel Crest, IL… Go Bears ? ????????”
“Renee was amazing. Very nice and efficient. I was struggling finding my qrcode. She was patient and helpful. The whole location was extremely organized and clean. I like this location. Good job. E 162nd in South Holland. If I could give them 10 stars I would.”
“Went to Calumet City Illinois location on 6/6/2026.
Marlon was absolutely AMAZING! So incredibly courteous and patient. I truly appreciate all that he did to help me and my friend out with the documents needed for church on Sunday 6/7/2026! THANK YOU!!!”
“This 5 star review isn't for Tforce in general. It's for a specific employee. Kathy F. was a lifesaver! I don't know what would have happened without her. From start to finish she had wonderful follow through and knowledge of the situation. Usually nobody wants to help and keeps transferring me. So thank you Kathy. You're a rockstar and an asset to that team.”
9:00 AM - 8:00 PM
101 45th St Unit 2, Munster
Shipping Centers
“I've never had a problem with FedEx when I order through RockAuto which is also FedEx I get my deliveries on time in great condition on my porch. FedEx is way better than UPS you guys are awesome FedEx”
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“Went to do a complex printing job and was supported by the excellent staff, especially Justice who was very patient and helpful from start to finish. Absolutely a model store for customer service and consumer satisfaction.”