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June 2024 by Todd Lewis
This store is horrible , not even sure why I even still go here. Went to buy gas and water, manager told me to use the self service kiosk and walked away. Rung up water and couldn't use it for fuel purchase so I had to go back to counter again. By this time the manager wearing black went in the back with a pizza rack appx 645am. They saw me and said just a minute. I had to wait until they finished getting a pizza unwrapped and put on the rack to bake before they bothered coming back to the register. Customer service doesn't exist and you feel like a bother to the staff by bringing your business to them. That won't be a problem going forward. I am done patronizing a store that doesn't appreciate and value their customers, but treat customers as an annoyance. Several occasions I've had to wait while staff is on their phone and barely could look up long enough to ring up my order or even acknowledge that a customer (me) is standing in front of them with a purchase of gas or merchandise to be rang up. Today is the day. I'm done with this store.
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January 2024 by susan powell
Pumps never give receipts. They want you to come in. It encouraged impulse buying.
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November 2023 by Lakisha Mitchell
Just throw the whole staff away! The absolute worst customer service coming from the store manager on down to the customer service rep. No one looks like they want to be at work. The Dread head lady actually got mad because I came in to get cleaner for my coffee which I bought from speedway. We actually had a yelling match across the store and telling me that me getting cleaner is going to mess up their sales, ma’am cleaner isn’t even for sale. I purchased my coffee at the speedway down the street, and they literally had no creamer I’m supposed to just drink plain coffee because you don’t want me to come into another speedway and get more coffee creamer. This store needs a whole new staff or updated training on customer service.
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November 2023 by Claudia Gunter
Crowded. Need to hire.
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November 2023 by K French
When I say Tony and Martin has the best Customer service skills, I mean it! They are so well mannered and and helpful, omg I can go on! 1,000 stars.
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September 2023 by Sharon Lewis
Cashiers are mostly friendly and I enjoy good conversation with them.
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September 2023 by Dirk Wieringa
BEWARE: Just bought gas at pump 12 (see review from 5 years ago) and knew something was wrong. Took 20$ too much to fill my tank. So I tried to print the receipt but was not working. Went inside, got my receipt and noticed that the price was $5.33 instead of $4.33! I asked the cashier why and she said that I must have pushed the Premium button, because the receipt showed that premium was pumped. I am spacey but not THAT spacey. So I went back to the pump, swiped my card again and pressed the REGULAR button and son of a gun, the premium price lit up.I went back in to get the cashier and told her to come to the pump and see what I saw. Eventually she did, and once I showed her, she could not deny that the pump was malfunctioning.I DID get a refund for the difference, but wonder how many folks just putting in $10 or $20 dollars got duped for a buck a gallon.AND I do not know if I got Regular gas for the Premium Price, or Premium gas.AGAIN: Make sure you check which numbers light up when you make your selection, or you will surely end up with Sticker Shock!
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July 2023 by Lynette Campbell-Stowers
My only issue with this Speedway is they never have Coke slushies ready
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July 2023 by Just J
Visited the local Speedway today, Tuesday, June 20,2022 at 12:15 a.m for gas and snacks. Went in to use the restroom and Tiffany, one of the rudest, unprofessional attendants I've had the displeasure of having to operate with, rushes to the bathroom area to put up a baracade in the form of a pully to block my entering the restroom right as I'm literally making my way to the restroom door pass all of the mounds of merchandise one would have to squeeze past just to gain access to the restroom. An absolute fire and safety hazard. It's a trip proned area.She then stated that the restrooms are closed from 12 a.m until 6 a.m. I asked her why that is and she states that it's the store policy. Really speedway? This is your store policy and yet, this rule is only in affect when certain employees work. Not to mention, there is never a sign making customer's aware of this being the case! I wouldn't have wasted my time if there was a posted sign from management. Unacceptable.The speedway owners have ZERO control over how their stores are run and operated. The store is open to receive money from the community but not a facility to use the restroom? Needless to say, I purchased none of what I intended to buy and drove down the street to purchase gas from a speedway about a mile or so away where their restroom is open for use. I'll post this location's address in the edit so you all can stop patronizing a store that encourages it's employees to not allow paying customers to use their restroom and spare yourself the poor piss attitudes from this locations disgruntled employees. I'm beginning to see a pattern at these locations based upon the predominant group that lives within the community. Do better.
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May 2023 by Lynette Campell-Stowers
My only issue with this Speedway is they never have Coke slushies ready
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April 2023 by Germaine Brown-Jeudy
Speedway needs to update their pumps. The push button to select your gas is missing from some of the pump terminals. I will only go back to this gas station if I desperately need gas; or If they update their pumps. Otherwise, never again.
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April 2023 by MARC BURKS
Today the "mgr" accused a guy of lieung about what cigarettes he asked for. I have never seen a cashier/mgr with such bad attitude. She went out her way to argue with him and finally refused service because he didn't want to argue over which brand he asked for, horrible service.
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April 2023 by Germaine Jeudy
Speedway needs to update their pumps. The push button to select your gas is missing from some of the pump terminals. I will only go back to this gas station if I desperately need gas; or If they update their pumps. Otherwise, never again.
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January 2023 by Howard L.
I needed a Speedway to check out since I was in the south Holland area running some errands. The area has improved alot which is great. This Speedway is located right off the street with easy access to the shops next door too. Plenty of gas pumps. Bathrooms and interior should be updated at the least but they all feature all the essentials you can always find at your local Speedway.
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December 2022 by C. Olofsson
Well, new scam going on here! You give them lotto cards to print your numbers. If you cash in winning tickets, they give the old tickets back & keep the new ones for themselves! Happened too many times, DO NOT BUY LOTTO HERE!!
