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March 2024 by Jonas Bauman
Best chicken sandwich around / long as it's hot and
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March 2024 by The Megane Effect
Food always hot, crispy and fresh! Friendly staff and great facility in general but the manager Danny is amazing!!!
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February 2024 by Willie Evans
The shift leade George was very helpful and provided great customer service. He is a one man army and always maintains professionalism when I come around.
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February 2024 by Linda R
Very disappointed. Chicken tenders very little chicken mostly batter. Dipping sauce containers were almost empty.
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February 2024 by my world Productions
I recommend this place service was great management George took my order with good vide
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February 2024 by Junbug1970
Updated 2/11/24. Went to the Huntley drive thru today and i had asked for 4 piece legs chickens only. From the getgo this girl was rude and not customer friendly whats so ever!. She asked what do i want to drink and i said i want chicken only! Rudely responded with we dont sell 4 piece. They only sell 3 piece and i said fine then give me 6 pieces. She again rudely said we dont have 6 pieces, it'll be 12 minutes. I said fine. Went up to the window and she said $16 some change. I asked how muchare the 3 piece? She said $7 something plus tax. I gave my apple pay abd asked me to move forward. I received a charge notification at 7:03 pm. At 7:21pm i went inside and said its been 20 minutes! This tall lady came and asked what did you order and i said 6 pieces of drum sticks! The lady said its 7:22 and i said yes iys been 20 mins and i showed her my text when the charge went thru and showed her it was 7:03. Then this young girl from the drive thru who took my order said "itll be 8 mins sir!" With a rudely response. I dont normally argue back but this young girl was so RUDE i had to say something. I said " you are so rude" instead of being apologetic she argued back and said you were the one that was rude when you walked in here. I replied "you were rude since the drive thru!".... i asked for refund! I asked the tall lady if she was the manager and she said no. There was a short lady in brown shirt came out and i guess trying to issue a refund on the drive thru computer and there was a black lady by the fryer and asked if i paid by a card and i said yes and asked if i have the card and i logged on to digital wallet and she asked if i have the actual card and i said no. She was hesistant about being able to issue my refund without the card, but the short lady did it. Afterward the black lady was telling me that she was making the chicken to make sure its fully cooked and i said its been 20 minutes and she said she was making other chickens and retelling me that she has to make sure its cooked. I said AGAIN its been 20 MINUTES! She gave me my receipt and i asked the rude young girl whats your name. She responded with an attitude "What?" I said it loudly" WHAT IS YOUR NAME?" SHE SAID "Jayla" and that when i left.DISGUSTING CUSTOMER SERVICE!I drove to carpentersville where very polite and said if its ok he will ring up two two piece with side dish. I said its fine and the total was $13 something.If you dont like your job then QUIT especially when you habe to deal with customers!So much better than the one on big timber. Avoid the big timber location at all cost. Not sure if they changed to new indian owners or what but take the extra 10 mins to come to this one instead. I give it 4 star because the dining room is closed in almost all popeyes locations for a long while now.
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February 2024 by Victor Huertas
Store manager fixed an error in the order and made it right! Great customer service!
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February 2024 by Ernie Soderlund
Chicken on sandwich had obviously been setting around...not crisp like other Popeyes locations. No one working the counter...only the drive up. Waited 10 minutes to get our order. A women next to us said she'd waited 20. This place needs a manager.
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February 2024 by Steve Bosak
I do love that chicken from Popeye's, but this location has screwed up every drive in order I've placed in the last year. Never going back. Tenders and chicken dried out and cold. Wrong items. Charged for items I never ordered....
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February 2024 by MTV Leeky
Montez & Angel gave great customer service. Really enjoyed my experience
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January 2024 by Marky Kobane
The guy should work at a burger place because he’s got beef.
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January 2024 by Jake McCarthy
Got there at 1015 to have all the doors locked. Saw a guy in the kitchen on his phone so I knocked on the window. I was told there is no manager so we couldn't go inside. Perhaps it's time to find a manager who can make it in.
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January 2024 by Reba Bustamante
My cats ? love
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November 2023 by Brian Burge
Yo you’re night shift deserves a raise these guys are always consistent even when showing up right before they close! By far the best Popeyes! Thank you night shift truly appreciated!
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November 2023 by Deidra Kishun
I went here tonight at the drive through. They had me pull up and then brought the bag to the car, when I got home I only had 6 of the 12 wings that I ordered. The red bean and rice tasted lie it was spoiled, I had to throw it out. The Mac n Cheese was good and the 6 wings that I got were good. The fries were cold and not crunchy at all.
