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February 2024 by Tmobile Military
Got everything I needed
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February 2024 by Carlos Perez
Great fast helpful service
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February 2024 by Jim Novak
I was in the market for custom blinds and Pam Cardis went above and beyond. She was so polite and helpful it was a pleasure doing business with her. She emailed me the proposal along with a hard copy and helped me every step of the way. I can’t express how great of a job she did from start to finish! Thanks again
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February 2024 by John Adamowski
Had what I needed.
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February 2024 by Bartler Marble
One of my favorite Home DEPOT in Northside Illinois. This store is never busy, great service and customer service. Perfect clean an organized.
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February 2024 by harleyrid3r171
On Saturday January 20th at 11:45 am, I went in for a key copy. The three employees I believe one of them there name is Gary, were all there with there phones, exchanging memes or pictures while laughing and ignoring coustomers. Another guy behind me came in asking for an associate to cut a price of wood for him. Finally after 3 minutes of screwing off on the job and messing around we both got assisted. After I got my key cut I asked another, question which was where is the grilling partchment paper at? A lady told me oh jewel osco has it and it like no they told me to come to this home Depot specifically for it. Then she claims to tell me she works for jewel osco.Bottom line is the employees that work at the key cutting counter are very Very unprofessional and will ignore you. Wouldn't recommend and I'll definitely take my business elsewhere! Shame on you Home Depot!!Zero stars!
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December 2023 by Rej R.S.
My favorite store.
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November 2023 by Pat McCoy
Home Depot is an all-around good place to find what you need for home improvement. Prices are fair, and they have most everything you could possibly need. We are redoing our bathroom, and most of the supplies have come from here. The actual shower came from somewhere else because Home Depot didn't have the one I wanted. After all these years, I still can't say I like the warehouse style store, but it is worth coming for the prices.
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October 2023 by Jennifer Perez
Did the kids free craft in the 1st Saturday of the month and the kids LOVED it! Cute easy craft. Nice ladies passing out kits. They could be a bit more helpful with the craft but if parents are there (and should be) then it’s a easy fun craft. Took about an hour. I’d say for 12 and under but probably best over 3yrs old to do the craft. My 2 yr old grandson wasn’t to interested and all over the place.
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October 2023 by Randy Meadows
You just lost our business to menards. Train your employees to do the job right and maybe save a customer or 2. Your online says you have a certain door in stock,just to drive all that way to find out no one updates the damn website. Then the employee wants to charge an extra hundred a door to order something your supposed to have in stock. Goodbye ?. Total of 6 doors and plenty of other stuff you lost out on due to stupidity. Not to mention I will do the rest of my remodeling shopping at your competitor.
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October 2023 by Sanmeet Gurudatta
I came here to buy garbage paper bags for grass disposal . Friendly staff, safe parking
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August 2023 by Blue Eyes
Spoke to Scott in Electrical Dept today. Had questions about light bulb replacement. He was very knowledgeable and so considerate! Il definitely remember his kindness and the lesson in light! See Scott for questions in Electrical. Thanks you, Denise
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July 2023 by Samantha Kerpel
I went there after the pull cord broke on my brush hog and Randy helped me out and after shopping around and buying a few more things on my list, Randy had fixed it and was super nice and helpful. If it wasn’t for him I would have had to drive an hour back to the other home depot that I had rented it from. Thanks Randy!
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July 2023 by foundyou Eleven
The outside of this store an the parking lot are a trash dump. For the outside to get this bad is sad. There loading bay is so bad it's scary to pull in not knowing if your get a flat.
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July 2023 by Adrian G.
I had been in this store far too many times. The store was average for a big box hardware store. The customer service was the same. Well I went in a few weeks ago and walked up and down the aisles for over ten minutes seeking assistance and with no success. I did let them know at CS as I was leaving to go to Menards across the street. Well this past weekend I went back in to get more items and had such a hard time getting help AGAIN. I finally asked for a manager and I met Venus. Well this woman changed my whole outlook on personal customer care! After I explained what I needed and my previous experience she rolled up her sleeves and jumped right in to help me. She even helped me cut material for me!!!! It was Venus, Sam and Miguel who had me appreciating the customer service at this Fox Lake home depot! They over staff during the day to assist the contractors who come in, which are professionals and don't need the kind of assistance as the DIY people that come in after working hours and weekends. Home Depot maybe you can fix that. Please note the 5 star is for the amazing customer service I received from these three individuals !! I am yelling a thousand thank you' s to Venus, Sam and Miguel!!!