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November 2023 by Jody W.
I had been going to this shop for many years with top of the line service...however since business has changed hands from the original owner a completely incompetent staff has been added and prices have more then doubled... save yourself many aggravation and dollars ...TAKE IT SOMEWHERE ELSE..
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November 2023 by Bobby Eckert
Awesome Service and the Guys are well trained. The education they give on the vehicle and the service they do is top notch. From the tow they provided to the work being done and the ride I was given to work. Exceptional. 12/10Services: Transmission
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October 2023 by Nina B.
I called and made an appointment to get a new dust cover for my headlight, my old one was missing, causing water to short out my bulbs frequently. I went it, they ordered a dust cap, never called me, i called them 2 weeks later and they said they had it and to come in. It was the wrong dust cover, they apologized and said they would order the correct one... still waiting. While I was there, they said I should probably get a new battery, and I agreed because my car is a 2017 and I have not replaced the battery yet. I went to start my car a week later, it was completely dead. "ASE certified" and didn't put my battery in right. Terrible customer service and communication.
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October 2023 by Eric Benz
The guys at Ingleside Auto are so knowledgeable and highly experienced. It's great to get the best service at a reasonable price during these rough economic times.
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October 2023 by Jay F.
While they didn't try to up-sell me other things my older vehicle might have needed, they totally mis-diagnosed my exhaust problem. Their mechanic said the whole exhaust system needed replacement at $1800. After wanting a 2nd opinion, I went to a muffler shop and the problem was correctly diagnosed. The total cost for parts and labor was $300. This is what the public fears most about shops like this who put profits ahead of people.
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September 2023 by Daniel Wert
They Called and discussed some items but failed to talk about $109 fuel cleaning charge I didn’t request or discuss with them. This makes me not trust any of the recommendations they provided. Leaking left caliper a mechanic replaced in January was stated as right side when I received the call. They replaced the left which was brand new in Jan 2023 as someone stole the original one while my truck was parked. The right one has oil residue still so tomorrow I get to pull the tire off and inspect the caliper to see if it’s leaking. They Didn’t know what was required to change transmission fluid (now I have to take it to a dealer to get that done). I paid my bill trusting they had communicated all charges. Later looking at receipt I saw the additional work I didn’t request or authorize. Looked at work better after I got home. Filters were changed although oil filter had oil on it. Guessing wiping it down was to hard. Used to keep the owners manual in glove box (not there now). Never again as they are not trust worthy. Dropped truck off at 7am appointment time and was called to pick it up at 4pm. Good thing I didn’t wait there. Another bad name for mechanics because of issues like this.So much for trying a local shop.Fool me once, shame on you, fool me twice, never going to happen.
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September 2023 by Melissa Roedl
We took for break work in September 2022 picked it up and were going out of town and the brakes went out. We took it back twice to be looked at and was told they need education bleeding. Was also told we had a small leak in our rear differential gave the ok to fix. We were on our way to Green Bay Wisconsin and broke down on the side of the road. Was told brake lines were cut (we could have died) also, refused to pay for a new rear differential even though it looked like oil was never changed and that the plug looked like it had been pounded on. I have paperwork to prove this. Now we are out of a vehicle because we can’t afford the repairs. After paying them around $600. DO NOT TAKE YOUR VEHICLE here if you want it working properly when you get it back.Services: Steering & suspension repair
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August 2023 by Debbie Clavey
These guys are awesome they did awesome work I recommend them to anybody they don’t sugarcoat anything they tell you upfront what’s wrong with your vehicle and the price and labor, I bought a used new car, they told me it would take a week to get fixed for the parts being ordered and technically it only took a day and a half. They actually care about customers. I will definitely bring my vehicle back there all the time and I recommend it to any of my friends and family. Thank you so much Ingleside Auto you guys are awesome and very very nice guys.Services: Steering & suspension repair
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August 2023 by nna y
Ingleside is fantastic! I went here for my oil change for the first time. My oil leaked two times and I came back here for maintenance. When I needed a new oil pan, Mike was nice enough to give me a free oil pan replacement. Thank you guys for all your help!Service: Oil change
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August 2023 by rain drops
They always do a great job. Friendly and knowledgeable staff. I trust them and they have never done me wrong!Services: Air & cabin filter replacement
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July 2023 by Sufyan N.
This is my second time here and they are super nice and the mount and balance price is super reasonable. I was getting asked $35-60 range to get a tire installed. Will definitely keep coming back here. All workers are kind
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July 2023 by Jessica Wedmore
Sadly, my dad is getting too old to work on our cars anymore. So... when my check engine light came on, I called the guys over at Ingleside Auto & Tire! They got me in, checked the code and found my turbo had gone bad. I guess it's a common Trax issue! Got my car back and she is running like new again! A HUGE SHOUTOUT to Mike for helping me out and being so dang nice! What a great group of people you all have working there! Definitely my new GO TO mechanics from now on!
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July 2023 by Hayley S.
I stopped in as a walk in because my wheel was shaking as I was braking. The man at the counter greeted me right away and told me it was no big deal and they could fix whatever was wrong which helped a lot since I was nervous about my car falling apart. Told me my brakes needed to be replaced, the man actually brought me out to show me the reason why and didn't push anything unnecessary on me. He explained how to make my brakes last longer so I can alter what I'm doing. He even said he could do it right then! I waited in the lobby for a few hours on my phone and they didn't mind at all. Very kind people, and was happy to pay because I didn't feel like I was being swindled. As a young girl with no car knowledge I felt like I could trust them. Super quick and efficient, they even pulled my car into a spot that I could easily leave. Thank you, I will be back!
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July 2023 by Justin Hamilton
Currently started coming here for all our business & personal vehicles. We were beyond impressed from the first routine maintenance on one of our vehicles that we decided to bring all our business here!! It your looking for quality work & great customer service this place is worth checking out!!
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June 2023 by Scott G.
After new ownership it isn't the same service or quality. Looking for new service shops now.
