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June 2022 by Brandon B.
Would love to give them zero stars honestly. Since I've moved to the 90805 the mail issues have been very frequent. Often very important pieces of mail that I see on Smart Delivery never come. Checks don't show up or have been delivered to a house almost a mile away. I've had important pieces of mail from the Treasury NEVER show up. So who knows who has all of my most important information right now! I will be making a trip up there TODAY to see somebody.
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January 2022 by Marcelo F.
Horrible, Lost my package, when i try to reach out to fix the problem i do not get my calls or emails acknowledged or replied to, all i get is a copy and paste response, drive the extra few miles for a better USPS.
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June 2021 by Melissa M.
Only been here once but it was a quick and easy experience for me. I had to pick up a package for my boyfriend and I ran into no issues. The employees were attentive and were quick.
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June 2021 by A S.
Why the hell would a package that was meant to be delivered to a residence be delivered to the post office? On my SHOP app I was notified that my package was delivered come to find out when I got home that no package was present and there was people there all day. Are the usps postal carriers lazy and just don't want to deliver a package out of their way. My package is available for pick up at a post office that just lists the zip code on the usps website. There are dozens of post offices near by so I guess I just have to guess which one to go to. It took a while but I figured out where it's at but based on the bad reviews which is most of them, I do not look forward to going to this location on market street. On a real note I am not afraid of a rude person and will most definitely let them know that since there is a bully employee still working there upsetting all of the customers. WTF! Stop being lazy and actually Mail my package to my house not send it out for delivery just to be dropped back the the post office. Someone is doing a horrific job managing this location!
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January 2021 by Carol H.
The residents in my apartment complex has to frequently go pick up mail , sometimes mail is not delivered for 4 day's or more,misplaced mail,,lost mail ,which is causing a headache for me a senior who wandering should delivery service be closed and mail picked up from the post office,called frequently about mail service each time a new excuse from employee's out, low staff, dogs problems which is not true for Lime Ave location, all are fenced in secured in yard I have accursed late charge and interested for credit card bills that are coming after schedule date. I understand we are experiencing challenges with Cov19, however this should not effect the area's where majority customers are Black and Brown. Sometimes mail if delivered it's after hours 8pm,even 11pm The post office needs to be more accountable are sub-contract with temporary mail service
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June 2020 by Lindsay C.
This is one of the worst, if not worst offices. I had put a "hold" on a package that was intercepted. I was notified that the package was at this location. When I went to retrieve it, the people at the counter said it wasn't there and to try the Bixby location. When I went there, the ladies at the Bixby location called this location and said per USPS own tracking the package was at their location. It was back and forth with people who work at this location for approximately 3 days. When finally someone I spoke to said "Oh no. I seen the hold and I placed it on the delivery truck." So even if there's a hold placed on packages/mail for numerous reasons many workers at this location don't care. Not only was the package misdelivered. I have to file ANOTHER claim due to the negligence of this post office.
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April 2020 by Ray P.
For 90805...HORRIBLE mail service!! Wrong Mail is constantly being put in our boxes!! Tried to call USPS and was on hold for over an hour and then line just went dead!! Called several local numbers with NO ANSWER! Only option is to go to the office personally and file a complaint!!
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March 2020 by Rena S.
Whenever I come in to send my packages it's easy peasy and I find the little Asian man hilarious, he's Very straight to the point like most older ppl. The only issue I have is they never answer the phone and when I do get someone on the line they hella rude and unprofessional. That is all.
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February 2020 by Mark P.
Unfortunately this is the closest post office to where I live. I only went there because I had to pick up a letter I usually go to other ones near where I work. It is a very sketchy area and last time I had to park in the parking lot that had mattresses and trash and people living there when I came out someone was looking in my car and see me walking up to it and left hurriedly. I honestly thought this place had closed down because when you drive by it it's just an old beat-up looking building that does not indicate any life inside. When you do go inside you have to talk through a bulletproof glass. Like I said I said I was surprised it was opened. And thought it had closed down years ago. I would only go here if I absolutely had to.
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December 2019 by Garen A.
Ok so all of you haters are our here hating on this post office, and sure it has problems, but it is LITERALLY MILES BETTER than some of the others I've been to. The people here actually seem to know what they're doing. The wait times aren't ever crazy, annnnnnnnnnnnnnd the employees are pretty nice (shocking, I know). So I don't know about all of these other negative folks, but I haven't had a bad experience here yet so 4 stars for meeeeee!Stay Cheerful ;)
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August 2019 by Maria C.
I've called about 5 times, at different times of the day to ask a question about an item I scheduled for redelivery, and no answer. I work from 9 am- 5pm, M-F. Saturday and Sunday the post office is closed and my package is only getting hold until a certain date. Up your customer service, please and thanks.
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April 2019 by Emily M.
Beyond rude. The Asian guy at the front literally yells "come on let's go who's next who's ready". The girl at the front with black hair was literally laughing at the guy trying to mail a check in. Literally mocking him instead of helping him. Great was to start my day.
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April 2019 by Soohea Y.
On Saturday we have to wait for them to the door at 9 n there no signs wat time is open on Saturday. Sucks peoples are waiting
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March 2019 by Ashley S.
If I could give this place -5 stars I win when I first moved to the area I want to change my address for my whole family they got my husbands info wrong even though he wrote it down there was a guy that walked in and said oh yeah I am most got life in prison for a situation I had to go to court because they never delivered my mail and never have that then a Nother female came in and said there was a package that said it was delivered and it was never delivered and my cameras showed it was never delivered!!Second I am trying not to go here but it's the closest Place around me to go with my kids and they been nothing but disrespectful I've had packages that been lost in this office and all these guys say oh tell your mail lady to do Her job I didn't tell him to sign up to work for the post office do you want to John do you do with it I don't understand how you want to work for a post office and look miserable all day don't do your job and look f****** lazy as f*** mess with people's packages and mail
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March 2019 by Linda C.
Wish I could give it minus star!!! The north long. Long beach postal carriers in my area have to be the worst carriers in all of the U.S. i don't get my mail timely or they walk right by the mailbox won't pick my letter up unless they have mail to deliver.but yet the price of postage goes up why? I am going to do autopay so I don't have to buy the stamps that pay their salaries
