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“Replacing my wipers was like figuring out a Rubik cube. Needed adapter pieces and everything but Tony worked at it so patiently, and got them to fit perfectly. O’Reillys has always been so helpful, they excel at customer service. Thank you Tony!”
“Customer service and team is outstanding. John Bidler ws a huge help before taking his new role, but Michael Wathen has filled in nicely as the account manager for us.”
“I had a great experience at this location. My battery was on the brink of dying, and Will, the store manager, took care of it. He installed it in no time. He was very helpful and friendly. I will definitely be back to this location!”
7:30AM - 9PM
67 US-12, Fox Lake
Battery Stores
“I’m extremely grateful to the guys for helping me thru my situation. They didn’t just offer amazing customer service. Going above and beyond anything I was expecting by physically going outside and fixing my hanging exhaust. I was totally capable of doing it but without hesitation, in not so ideal weather, “stay inside and stay warm. I’ll take care of this.””
“adryn is such a kind and amazing person. One of his employees sold me the wrong windshield wiper, and without hesitation, he was more than happy to help get me the right one, and install it for me! Every time I go in, he is always so kind and so helpful!!!”
“Shout out to Joe, stopped in for a water pump and a few other things. He was a great help to me and my fiance getting us just what we needed and saved us a couple bucks. Thank you Joe! Car is fixed and my Fiancé is very happy, so I am happy. Great customer service”
“Everyone at store were so helpful. I purchased a coil and if needed other parts they were able to help direct the right direction and referred me to a good automotive shop. Will come again to do service here again.”
“The assistant manager, Joe, was very kind and helpful; and even put in my cabin air filter for me. Definitely much better than other auto parts stores in McHenry.”
7:30AM - 10PM
200 W Rollins Rd, Round Lake Beach
Battery Stores
“I spent almost 2 hrs puttin' a simple windshield wiper on a GMC and No can do, my dislexia and Aspergers' didn't help much. Riley thank you for your patience. Riley is awesome!”
“Easy and quick place to get your key fob battery replaced—even for my VW which is not always the easiest vehicle to stop and grab a part for outside of the dealership.”
“I took an iphone11 in with an unresponsive touch screen. I had looked at replacing it but that was $300+ for a refub. BP fixed it for less than half that! The service was quick too. I got the callback that it was finished within an hour.”
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“There service was outstanding! The people working here were very helpful, professional, and courteous. The person here took out and put on a new battery at no charge. They did this all very quickly and efficiently!”