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December 2023 by Lola 645
They promised to give the $225 new checking account bonus. I opened the account the first week of May 2023. It’s November 2023 and I have NOT received the bonus. So I tried calling the bank and the banker said the manager will reach out to me at the end of the day. No one called and 2 weeks later I called the bank multiple times but no one answers any of my calls. Stay away from these kind of banks.
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November 2023 by Liubov Dumak
Horrible service. Incompetent workers, do not care and provide incorrect information. If you want to save time do not go there.
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January 2023 by uday patel
We have business account with 53rd bank since long time and never had any issues from past tellers or managers but the current staff member talking personal family stuff which is disappointing. Please teach them not to talk personal stuff related stuff to anyone.
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December 2022 by Keep Dreaming
Very very nice and positive person is John. Coming here because of his knowledge and understanding what i need for my business
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October 2022 by Jasmine Hitt
it was great
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March 2022 by N Master
I got to this location all the time. They are helpful and always very nice.
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January 2022 by Maria S Nasca
They are very efficient and friendly.
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March 2021 by eric arndt
Tellers here are thieves. Beware. If they ask for your pin, don't give it to them. The tellers will sell your info on the dark web. John has a very slick way of getting you to expose your pin to him. Don't fall for it.
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November 2020 by Minhaj Mirza
All the employees from the bankers to the tellers are very professional, courteous and friendly. They acknowledge every person the walks in the center. If they know the name, they say the name if not they just welcome. Feels great. Keep up the great job.
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November 2020 by angelo erri
The employees are always great. Took business from US bank and brought it here. I wish I could do all my banking here.
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May 2020 by Harry G.
I wanted to share a great experience at this branch. After the ATM ate my Debit card I went to the window to ask for help. John , personal banker, made sure I was going to get my card back. Next day I got 2 calls from the staff to come get my card. What incredible service. John and the staff there, JOB WELL DONE!!
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November 2019 by Copper Moon
This locations bank personnel is awesome! The customer service is so good, Id rather go inside than go thru drive-thru.
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March 2019 by Jordan V
The staff at this branch is excellent. The tellers are far more competent than any other branch in the area. Every time I have a concern I can simply call this branch with my questions which is very convienent versus waiting on hold with customer service.
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January 2019 by Blake Morgan
Horrible management. Froze my rent check for two weeks. Customer service is friendly but that's about it
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January 2019 by Olga Syvyk
Great service!