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July 2025 by Saiko nihontoMitsuwa
Wow!
It has been years since i started coming to this store. The staffs here are unchangeably polite and kind. One of the finest staffs are working here including pharmacy store.
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March 2025 by angel perez
I recently experienced exceptional service at the Walgreens located at 1325 E Irving Park Rd, Itasca, IL 60143.
WALGREENS.COM
While feeling extremely ill with flu-like symptoms and with my children asleep in the back seat, I lacked the energy to enter the store. I pulled up to the pharmacy drive-thru and explained my situation, expressing my desperate need for assistance with my symptoms. The pharmacy staff went above and beyond to help me, providing the necessary medications promptly and with genuine care. Their compassion and willingness to assist during my time of need were truly remarkable. I am deeply appreciative of their outstanding service and highly recommend this Walgreens location.
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December 2024 by Brad Brettschneider
Itasca Walgreens is fantastic - Pharmacy staff do a great job helping when customers need additional assistance.
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November 2024 by Tammy Wlosiak
Anthony was very helpful and such a pleasure to work with, we had so many questions and he was so patient with us. Cashier on duty was also helpful and kind
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April 2024 by David Cruse
Nice staff
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January 2024 by Michael Gunsteen
Good customer service their it's was a nice store and well stocked. The store manager Angela is very helpful with quick service.
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January 2024 by Angelise Flippo
there is a pharmacy tech, asoot/asout, he almost never says his name. every time i have to deal with this person there is not only an issue with my medications (time to switch after having a problem EVERY MONTH), but he is EXTREMELY rude and unprofessional. he speaks over me and is the least bit helpful as possible. he will even go so far as to say, "you need to call your insurance, but you won't get ahold of them, they're closed." he must moonlight at BCBS ?. only to speak to the manager and find out there is a member services phone number i can call. in addition to insulting my intelligence, he does not give correct information and somehow there is ALWAYS a problem and only with him. also, know they will NOT call you if there is an issue with your insurance or medications. it's "not their policy" to provide this simple service and continuity of care. now, i am out of my meds for a long holiday weekend because there is no customer care at this pharmacy. PSA: YOU ARE DEALING WITH PEOPLE, human beings, patients. i work in healthcare and would no longer have a job if i had an attitude or lack of mutual human respect like him... as well as a serious lack of interpersonal and skill based training. i have spoken to the store manager TWICE personally along with two other friends/family members also telling me they have personally complained to the store manager about this employee, specifically about this same employee. why does he still work there, walgreens? do you not care about your reputation? i am sure corporate does. do you not document customer experiences and complaints? eric, the manager is less than helpful as well. i will be switching pharmacies as i am sooooo sick of having an issue with this specific person EVERY MONTH. wish you guys would actually address this so it doesn't keep happening to other customers. word of mouth is powerful and your reputation is really not looking good. maybe public shaming will actually get something done here!i live a few doors down and i used to stop at this walgreens for EVERYTHING.... you better believe i have not spent a single penny more of my hard earned money at this establishment. hey walgreens, dont forget, just like customers might be a dime a dozen to you, so are pharmacies.
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December 2023 by Flying Saucer
Good customer service their it's was a nice store and well stocked. The store manager Angela is very helpful with quick service.
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September 2023 by mayra esparza
The personal are so rude, dont help you with the prices, not a good treatment.
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August 2023 by Nathan James
Never better!
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May 2023 by Tena Ivanovic
I shop here very often and I enjoy shopping at this Walgreens location. Always excellent service. This morning I had a problem with my account and Store Manager Angela fixed my problem very quickly. She was very helpful and professional. Thank you so much, Angela. Great customer service. Great experience.
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March 2023 by Cici Chapman
Read the update. I normally don't write reviews like this, especially not for pharmacy's, however my trip to Walgreens today was fantastic, all because of an incredible employee you have. The young man working around noon on Sunday was so kind and friendly. Very positive guy with great customer service.They now hired a skinny Mexican who said he was gonna slap me then rode around the parking lot on a mobile wheelchair. The manager heard. If he ain't fired then don't go here. There will be more issues coming. A grown man saying he's gonna smack me a little girl. If he can't control himself there will be many more people coming to this establishment to test his emotional regulation.
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February 2023 by A R
This store is not mapped right. Please fix.
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February 2023 by Waltón Hernandez
I don't see the store anywhere near here!
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December 2022 by Michael Zitello
Most (not all but definitely the one working Tuesdays at 130) pharmacists here are rude, and don't care about patients at all. I called my doctor (whose message says to have the pharmacy call) for a refill, so I call the pharmacy and the pharmacist says she can't call. What a joke.
