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April 2024 by LIfe Hawk
Missing a tag on an item I was checking out. Took forever to get a price tag, backed up the line. When they finally put a tag on it, $20 more than a similar item of the same product. Very unprofessional! Felt taken advantage of.
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April 2024 by Henry Hardwick
It's 75 Percent Ladies Stuff No men's blue jeansThat's Sad.
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January 2024 by Dale Davis
Weed smell overwhelming at the door,turned around and walked out.
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November 2023 by Tom S.
This is a review of their Outlet in Jacksonville, Illinois. All I can say is this: be careful if you are a person of color at this location, because if you politely ask a white customer to not jerk your cart from you (same guy has done it on three other occasions) and they yell for help YOU are the one who will be lectured by staff. In my case neither the cashier or the manager would listen to my side of what happened even though I was calm while the other guy was ranting about using pepper spray on me. I can't help but feel if I was a clean-cut white guy they would have at least listened to my side of it. I didn't get barred from the location or anything like that, but it ruined this location for me.
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October 2023 by Robin Turner
I was in your store today & it is the WORST store ever!! Jacksonville, IL store use to be the BEST. Must be under new management? I did not buy a thing. There is NO sizing NO separation of mens from womens in athlete. NO SIZING ANY WHERE!! Rummage sales are better organized then this store! I came for my granddaughters wedding & she told me it had changed. I pray management gets it organized again where people can shop. I worked 48 years in retail. Poor management can destroy a store.
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July 2023 by Shonuff Vaughn
Great place and friendly staff
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July 2023 by John Daniels
Ok for a goodwill just a little dirty an unorganized
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May 2023 by Dustin Smedstad
This Goodwill is pointless to visit. WAY OVERPRICED.They do have a large selection and the store is clean and organized. However what is the point of a Goodwill if the prices are extremely high? Fix the pricing and the review goes up to five stars.
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February 2023 by Trisha Scott
One of my favorite GWs to shop at!
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January 2023 by Lisha Hall
Found a lamp wall coat hanger a d some clothes!
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December 2022 by valeria feliciano
When I went there smell mold anywhere and not clean up mess up
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December 2022 by Nicole Bergschneider
I had an incredibly rude experience. I went to drop off some things but wasn’t sure if they were accepting any since it is black friday. I saw the sign that said they were not accepting any at this time which is fine but while I was stopped and not in anyones way I decided to answer my phone. It was only about 30 seconds from stopping and picking up my phone that a man walked out stood next to the sign and just pointed at it looking at me like I was stupid. I said I saw it and left. It could of been handled much better by the employee.
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November 2022 by Haley Skye
I cannot stand the greed in this store anymore. The prices on the items that they get donated for free are insane and really disheartening. A single glass mug or plate (unless otherwise marked) is $1.99 (just go to Dollar Tree and pay $1.25), half empty body sprays were $3-$4, most of the items on the 'boutique' rack (where most name brand clothes that look halfway decent get put so that they can mark them way up) were baby clothes (like the three pack of onesies that they're trying to sell for like $9, I believe), and, I kid you not, they had a mostly empty bottle of dish soap out for $.69. A mostly empty bottle of Dollar Tree brand dish soap. Please just go to the Goodwill Outlet instead of letting this store continue to take your kindhearted donations and then turning around and robbing the community by selling your used stuff only slightly cheaper than the store (if even cheaper at all!). Maybe they do actually do things for the community like they constantly say over the store intercom, but I have yet to really see it and it sure doesn't excuse these deplorable sales practices. Folks go to Goodwill because not everyone can afford new items and the prices have to reflect that, especially considering that people think that they're doing a good thing by donating to this place.
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November 2022 by FelineGigantic89 (FelineGigantic89)
One of the most unorganized stores I've ever been to. Nothing sorted by size. Multiple items in the wrong section. And everyone's rude
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November 2022 by D Johnson
Messy. Most things are too high priced. Cashier was friendly.
