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August 2023 by Kris Daniels
I wouldn’t stay anywhere else in Jacksonville. The owners are very hands-on and go out of their way to make sure you have the best stay possible. I’ve stayed here over 20 different visits and always get taken care of
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June 2023 by Lisa L.
Smells awful, breakfast is a joke- it's junk food, nothing hot. Fridge didn't work and they told me how to defrost it... I complained that was ridiculous and later they showed up with a different one. They should have done that from the get go..stay somewhere else
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June 2023 by Felicia C.
I had a one night stay while in town to visit a friend nearby. The location is fantastic, right off of the main highway, and located close to shopping, lots of food options, and gas stations. Check in was quick and simple (Pro Tip: book directly with the hotel instead of a booking site, it's cheaper!) There is no elevator, but the walk up the stairs is a short one- FYI, king rooms are all on the second floor.My room was clean and comfortable, albeit slightly run down in certain areas (the bathroom mainly), but it looks like they're taking steps to modernize. I LOVED the large framed art piece at the head of the bed, and the mounted light fixture next to the loveseat.Comfy bed too!My TV did not work for some reason. Kind of a downer.I travel to this area often, and would stay again.
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May 2023 by christy woods
Nice quite people except don't get the room by the laundry room you can hear the loud commercial washer and dryer . People scooting furniture across the floor bad at 10pm at night after 12 hour drive.. which is my only complaint not much
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February 2023 by Adventure Aryck
This is a good budget hotel. Economical was the key here. Staff was very friendly. Rooms are clean but well used. Hallway could use a good vacuuming. It's winter and with sand and salt it can be hard to keep things clean, so that is understandable. Limited breakfast selection.
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February 2023 by Kendra
The rooms were clean and spacious. Greatly appreciate that the sink was separate from the bathroom. All help received was quick and courteous. There’s plenty around for those who need to find food or shopping (mall is right next door). It’s not too far from downtown. It’s easy to get in and out from. Overall one of the better Super 8s that I’ve stayed in and I typically stay in a Super 8 due to their association with Wyndham.
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January 2023 by Joyce Jones
My husband and i had a very wonderful stay last weekend at super 8. The manager on duty was e excellent with getting is check in. The staff was nice, helpful,. The hotel it self was very well maintenance, clean. Our room 109 was very very clean and fresh. (Spotless). We will be visiting again in January.
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January 2023 by Chad Adams (GypsySoulGuy75)
Had a few issues this morning. Very upset with Carol, one of the hotel staff here at Super 8. I brought up dirty towels and asked to exchange them for clean ones in return. She said it wasn't her job, and that I'd have to wait for housekeeping to arrive. If hospitality isn't in your job description your working at the wrong place. It wasn't busy, and I know there were clean towels in the dryer. Irregardless I left my towels and returned later to pickup clean one's from the housekeeper on duty, whom is a very nice lady. Same with the rest of the hotel staff. Later in the day me and my girlfriend came back to our room as she had to use the restroom desperately. As I knew she would be awhile, I went to use the staff bathroom and asked politely from one of the staff to whom I explained the current situation at hand. I needed to use the facilities. She said yes, then Carol overheard and was angry at her co-worker. So I asked Carol where she wanted me to go. She threw her hands up in disgust, told me to go ahead angrily. I told her don't go there with me. Gave her attitude right back. Idk what her deal is but this isn't hospitality. I get that this is a staff bathroom and you don't have a dedicated lobby bathroom. I even feel like the management has told her to not let guest to use that restroom. I'm sure this is do to the possibility of stealing towels and linens perhaps. The horrifically poor attitude needs to stop. I hope the manager and owner addresses this. Next up is the breakfast options here are very limited. It would be nice to have eggs and bacon. Bagels and cream cheese would be great.They have 2 cereals here, donuts, toast, make your own waffles, a few snacks. I feel more people would enjoy there stay if they would do a few things such as that. The room I'm in I do enjoy very much, it's very spacious. Clean and comfortable. That's all folks. Happy trails to you!Update: 03/23/22My girlfriend this morning reminded me everyone has a bad day. So time to let it go.... update the computer in the lobby wasn't working. From what I hear it is unable to connect to the printer. The coffee and orange juice are subpar. Hope these things get taken care of. Thanks
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January 2023 by Megan Pollard
Our first problem started with noticing the fridge doesn’t keep things cool and the freezer doesn’t keep things frozen. We’ve been there for 6 days and have only seen house keeping once and all they did was stand outside the door and swap me dirty towel and take the trash I had already bagged and tied off. The tv is so outdated that if you plug an HDMI cord to it, it’s fuzzy like you’re tripping on acid. The cable is fuzzy and constantly messes up where you have to wiggle the cable cord to get it to stop. They keep checking people in with rowdy loud kids in and putting them in the second floor above our room where they run around all night, jumping up and down until 2 AM, even after we called front desk to complain (which did nothing). Drunk adults fighting in the hallway outside our room at 1 AM and large groups of men partying outside in the parking lot outside the window where we couldn’t even get through the parking lot. The thinnest of blankets on the bed, which the bed wasn’t the most comfortable. Shower is either hotter than Mordor or colder than the North Pole, no in between no matter how small of a movement you make on the knob. Remote hardly worked unless you hold it at the right angle. The only positive I’ve discovered was the woman who checked us in. She went above and beyond to get us a great rate with the issues we had after our reservation was made with the wrong location by a third party person. She also went through the trouble of finding us an HDMI cord since I forgot ours to hook our laptop up to the tv. She was the shorter woman with short hair and glasses. Wish I had gotten her name. We will definitely be using Best Western next time as it was our choice last time but wanted to try something new this time we were in town visiting family. Jokes on us.
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January 2023 by Deb Hulet
Found a cockroach crawling in the bathroom during the night!! Hoping none come home with us after checking out in the morning. Will definitely report it to the manager. With that, this is a subpar Super 8. Most are not fancy, but clean. Not here! Ugh.....
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January 2023 by Josh Lawhon
It looks like nothing in the hotel has been updated in quite a while. Regardless, the room was very clean, the gentleman at the desk was very pleasant, and overall it was a good experience.
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January 2023 by Katie Petefish
Was not aware of, if you check in before 11Am no matter the time you are expected to be out by 11a. Only here 7 hours and had to either pay another EIGHTY DOLLARS for ‘another’ night even though we had not stayed a night yet or to leave the premises. VERY RUDE desk clerk. Apparently always ask the time you’ve paid to stay because if not. You’ll be there for 7 hours but pay for a full night.
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January 2023 by Nancy Charles
The room was super clean and had everything you could need (fridge, microwave, wifi, etc.). The staff was extra friendly and very helpful. It's within walking distance of several fast food restaurants. A+
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January 2023 by michael abry
Help was friendly. Price was ok for holiday weekend. Cleanliness of room was not the best and furniture was being held together with tape. Recliner in corner was nasty.
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January 2023 by Luvinia Walz
Room was clean but smelled musty. I was trying to nurse our infant before we left, & they were in a hurry to rush us out at 6 minutes past check out time.
