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September 2023 by Brian Fraase
Employees are scarce and don't really care that you are there I had 4 people tell me the incorrect place for solder and not one asked someone else they work with just sent me going to the wrong place. Smh
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August 2023 by Alexis Seebaugh
My husband and I accidentally picked up the wrong exterior paint and the folks at this store were kind enough to exchange it what we needed. You have no idea what a blessing this was. Thank you!
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August 2023 by Jim
Sometimes customer service is great, sometimes it's not. Small variety, not near what other HD's have. But I'd rather go here than Menards...
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August 2023 by CNC FUN
It was hot in building today. But very hot outside. Didn't have what it showed online after driving all way there..
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July 2023 by Jeremy Stewart
Tim our sales person was the best. As for the delivery crew that is where it went south. They arrived to install our new stacked washer and dryer. The dryer had to be rehinged to open the other way. The installer failed to do it properly. I had to fix it. They stacked the set and found the cord that they provided was to short. I had to purchase a new one from a different store and install that myself. That was when I found the code for the door because of the improper installation. Then we start the unit and the exhaust vent blew off. I had to fix that. While there I had to tighten the water line on the washer that they failed to tighten.I was reimbursed for the installation by the store manager after complaining. I had to go to the store because I was tired of waiting on the phone. The reimbursement wasn't that great being I had to take a half day off work and loose pay. So with his reimbursement it only cost me a hundred dollars in lost wages. I'm not sure why home depot would have a company with such poor customer service deliver to their customers. I can say every appliances in my house is from home depot. I can also say I'll never buy another appliance there again.
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July 2023 by Matt Fricke
As a big box store of building supplies the store is laid out for easy navigation and the staff of any department will help you find what you are looking for or someone more knowledgeable to help you
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July 2023 by A M.
Never failed to have what I need; friendly employees and the biggest bonus is that never once have I been harassed over my service dog like at some other stores. Thanks for making me feel welcomed here.
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June 2023 by Leanda Seaton
I have been coming to this Home Depot for years. The customer service is always good, and I rarely have problems finding what I need or getting someone to help me.
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June 2023 by Michael Ippolito
Each visit I am more disappointed and frustrated with the employees and service/help. I am a frequent customer at Home Depot, at least once a week.If you want help go towards closing time, it's the fastest the employees move all day.Don't expect loading assistance.
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May 2023 by Robert Dereak
I like going here even I don't need anything,its a good clean well ran store,last year bought a washer/dryer an the older gentlemen that helped us was so much help an the other guy was from a foreign country it was fun listening to him!!
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May 2023 by Force1295
so I recently lost my grandma. I have been trying to fix things up around the house because this house is held together with bandaids. I have went from department to department trying to get pricepoints for parts and I was followed the majority of the way by an employee. sure I was wearing a competitive company's shirt but I have always paid for the stuff I get. I even went out of my way to put back an item i decided against to have said employee follow me around like I was a thief. I have two houses to rebuild and you have just lost yourselves another customer. I will be shredding my credit card and going to one of your competitors ?
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April 2023 by Gianni Vitale
Purchased some orange construction fencing and I got two rolls too many so I decided to return them for a refund to purchase some t post, receipt was left in my wife's car and I told the lady to put the refund on a gift card because I don't remember how I paid for it and I was going to use it today to purchase the t post's.. she wanted to know if i paid them cash or credit card because it's going to make a difference how much money you're going to get back, but still wanted the receipt which makes no sense. I get that you need a receipt to return stuff but I was going to drop the money back in the store.. I gave her my credit card to see if I purchase them with it and sure enough i did. This exchange "POLICY" they have makes no sense to me, maybe to them but I took my money and left and will just buy my stuff at Menards ( cheaper on t post anyway ) or Lowe's from now on. Who knows maybe she thought I was lying but I forgot to tell that to her face that I wasn't....
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April 2023 by Bill Brune
I spent $4500 on new plank flooring here and needed an 1/4" cut off of a single threshold. They said they wouldn't do it since I didn't buy that single piece of wood from them. That's customer service?! Good grief. Ridiculous.
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April 2023 by Crystal Pond
Most employees are very helpful some have no clue. But I love it here. I want one of everything
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February 2023 by Gale Longmeyer
Staff was helpful. Went out of their way to look for my product. Worth driving 30 miles!
