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April 2024 by Gary Bierman
awesome service and very affordable
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October 2023 by Sue Beach
Great service, great personel!
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July 2023 by dlyming74
Great, fast service
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May 2023 by Jeff Depillo
Best job ever
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April 2023 by Brian Kraushaar
Very quick to respond when my heater quit was here within 20 mins
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March 2023 by Stacy Graham
Called this morning because my faucet was leaking alot of water. The woman asked when I was available and told me she would call me back. When they called me back they gave a time and the gentleman was here at that time. Prompt and polite. It did not take him long to take care of my problem. One of my biggest pet peeves is people not on time and being unprofessional. I am so glad this was not the case. You now have a permanent customer in me.
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February 2023 by Steve K.
Great service in with a quick response.
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May 2022 by Brook Pierce
I was very pleased with the install of our new furnace and air conditioner last year. The salesman and installers were very friendly and professional. However, follow up service is less than to be desired. The furnace worked great, but the ac unit does not cool the house. They told me when they finished the install that they would come back to check if it needed more charge. They never returned. I called numerous occasions throughout the summer to be told they would call me for an appointment, but it never happened. I gave up for last year and was uncomfortable in my home for most of the season. This year, I called a month before it got hot to set up an appointment. They said they were going to call me back on a Monday. Monday came and no call. Someone called me on a Wednesday when I was already out of town saying they had my appointment set for then. I never had received a phone call to set up anything. So, we rescheduled. I was told they would be there Friday at 3pm. Friday came and my husband and I waited all day until 7pm. No show; no phone call. Monday came and still no phone call. My husband called Tuesday. Was told the repair tech would call Wednesday morning. We explained we needed a clean and check because it wasn't cooling properly. Was told the unit was brand new so there shouldn't be an issue and that they guy would call Thursday morning to schedule an appointment. Thursday arrived with no call. Called Thursday evening and was told there is a long list ahead of me and that they will contact me when they can. I've been trying since last summer. Shouldn't I be towards the beginning of this list? I understand staff shortages and when the weather gets hot they are extremely busy. I'm willing to wait my turn because that is only fair. I'm just concerned I will never be on that list. After being jilted the entire summer last year, I don't want to wait to "see" if they will call to set up an appointment that they may show up to. My ac has been running nonstop for the past 2 days set at 69 degrees. The current air temp in my house is 76 degrees and climbing. I think that constitutes as something wrong.
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March 2022 by Richard Gansz
Well they need to change the business name as they no longer sell any gas!! The one thing I needed and nope!!
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January 2022 by Susan H.
Updikes is always there when I have needed them and that's hard to find during this pandemic. They have installed my AC, served my water heater and installed my gas logs. Prices are reasonable and they respond ASAP.
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October 2021 by Glenn Pruett
Friendly service
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October 2021 by Jill Kanallakan Brady
Not very good customer service. Been a customer for 30 years and they decided to quit propane services , which is fine , but did it at such a time that left their customers not being able to lock in a rate with another company and now we have to pay the price for their lack of consideration for their propane customers . If they treat their life long customers like this will never reach out to them for HVAC services
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August 2021 by Pat Buchana
Josh and his crew provide the best consultation, recommendations and service around. They aren't afraid to take on tough jobs in tight spaces. They are also very good at improvising and creating excellent solutions on the fly. I've had them renovate two different houses requiring very different solutions and each time they lowered our monthly utility bill by $100 or more a month!
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August 2021 by Pattie Gibbs
They are always on time and friendly. The technician always explains what the problem was and how they were able to solve the problem. I trust them with all my repairs.Service: Repair HVAC
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December 2020 by Linda Heitzig
Very efficient, informative, friendly..would use again