Novotny True Value is a local business known for its exceptional customer service and knowledgeable staff. Customers frequently praise the friendly and helpful service they receive, whether they are filling propane tanks for BBQ grills or seeking assistance with lawn mowers and pool supplies. The staff, including notable employees, are recognized for going above and beyond to ensure customer satisfaction. One customer shared a positive experience after calling Novotny for help with a faulty pool heater. A technician quickly identified the issue, saving the customer from unnecessary expenses. Another customer highlighted the excellent service received while purchasing a riding mower, noting that the staff offered pickup and drop-off services, which was very convenient. Additionally, customers appreciate the welcoming atmosphere, where they are greeted with smiles and assistance when needed. Even those who did not purchase their equipment from Novotny have found help and troubleshooting support, showing the store's commitment to service. Overall, Novotny True Value stands out for its dedication to customer care, making it a preferred choice over larger chain stores for many local residents.
Maddie the girl at the window was awesome. And sandwich and coffee were great
February 2023
Nice folks , got what you need in a pinch prices fair fix your small engines too
September 2022
Great friendly service. I get my propane tanks for the forklift & BBQ grill filled here on a regular basis. If you don't see it there ask they're great at helping you out they're a bit smaller than your normal True Value and may not have everything you need so maybe call First but if you're local stop on by
