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November 2023 by shaniqua Williams
I'm very upset because I applied online & wa instantly approved it took almost 2 weeks for anyone to even reach out regarding my order I had to call twice then I finally get a call & some info today. Upon my call the person confirmed my order & set up delivery which would've been for next week. He continued to give me a time range & stated that once drivers arrive the will check id & the id have to match the address they're delivering to. I'm instantly irritated because I just moved here I I'm trying to get a fridge & yall want me to be the person there to accept the on top of my id has to match my new home address. Unfortunately I had to cancel my order because with just moving me getting a refrigerator is way more important than updating my id right now. I hate that this just made y'all lose a customer
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June 2023 by Maria Cruz
Amazing and clean store
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June 2023 by Edwin bigpapi ORTIZ
Do not do business here!
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June 2022 by Christy Phillips
One thing I love the most is when people keep their word. Ashley with Aarons at the Joilet location has been not only professional but a woman of her word. She has worked with me, followed up as promised and has made my experience with Aaron’s an enjoyable one. I have been a customer for a few years now and the entire staff is the ABSOLUTE BEST!!
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June 2022 by Brian Elsman
This store is horrible the store manager is never there and Alex answer the phone today rude as hell and I ask how to get a hold of the regional manager and he said there was this thing call google
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June 2022 by William Clayborn
Nice varieties of furniture & excellent customer services
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April 2022 by Terry Stone
Amazing! Love the staff and the quality of the products they're bringing in now. We're forever customers.Sincerely,Terry and James Dennis
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April 2022 by Terry Dennis
Amazing Team! They're great and bend over backwards to help and make things right! Thank you all!!!
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September 2021 by Joseph Glover
These guys are great. I love this store.
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June 2021 by Angela Nix-Young
It was Great on Customer Services I give them a100% on Every other Level,I would Recommend them to Family and Friends .I really enjoyed my experience.And yes I will shop there again.
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April 2021 by Angela Young
It was Great on Customer Services I give them a100% on Every other Level,I would Recommend them to Family and Friends .I really enjoyed my experience.And yes I will shop there again.
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March 2021 by Patti Ferguson
Aarons stepped up to help me when my Sears Home Services Extended Warranty let me down. Marcus and his staff were very helpful in getting me a refrigerator in less than 24 hours when Sears told me I had to rent one while they took the main component of my "covered" fridge out for off site repair. Knowing that this is not the norm for this business, Aarons stepped up during the Covid-19 disruptions. They have a loyal customer for life.
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March 2021 by Jennifer Henkel
Rob is the most unprofessional "Bully" i have ever spoken with. He is rude and over talks while someone is talking. Arrons corporate should really retrain this "General Manager " on professionalism, customer service, and just basic manners. I also find it hilarious how he wants to threaten having an "arrest warrant" placed because I am 25 days late. I have told him for months to come get the Broken down furniture I could NOT afford it and he refuses.
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February 2021 by Beau2full Girl
This is the worst store I ever have came in contact with i got table and tv stand from December 7 they took a payment December 31st then reversed it I paid them January 16,2021 and here it is January 29 and they just took another payment now the first time they took a payment and reversed it my card was supposed to be off file like they stated and here it again a few weeks later and my card is still on file I can’t stand Aaron’s this have been the worst customer service I’ve ever came in contact with no one now anything I called corporate they don’t know anything I called the store they don’t know anything at this point I am so aggravated and I just want my card off their system.
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December 2020 by Romero Soto
Good customer service, good quality items to choose for you vehicle
