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“As the sayin goes…. “Like a good neighbor” All my home/auto ins needs met for over 40yrs. Do right by me, i’ll do right by you.”
“Bridgette did a fantastic job changing up some insurance issues I was having. She was very thorough, diligent, and helpful to me. She also followed up with me by phone AND e-mail TWICE to ensure all my auto insurance needs were met!!!”
“I have been utilizing this location for 3 years and they are amazing. They are always very responsive and informative when I have all sorts of crazy questions. I have only dealt with Andrea at the location and she is the reason we switched our insurance provider to State Farm (the yearly savings in cost also helped decide).”
“After more than 20 years of working with Rick’s team, we are like family. Rick and Michelle are always going above and beyond to support our family needs. He has our trust and our best interests at heart all the time. I hope that every family could benefit from an agency like his.”
“Always welcoming! My family has used State Farm-Jim Lacey for as long as I can remember. Jim and his staff were a huge help to me after my accident. I could not have asked for a better experience.”
“I've been with State Farm since I received my drivers license many many years ago. I've been with Howard Wrights office originally on my parents insurance until I got older and got my own insurance. This office is 5 STARS all the way! Maria is my go to agent and she handles everything fast and takes time to explain things in layman's terms. I can't say enough about Howards office! If you need a great agent look no further and be sure to ask for Maria.”
“The staff at Wayne's office was very friendly and helpful when I requested information to get my loaner car. Their turn around in response was the fastest the dealership has ever seen. Anytime we have a question, day or night, Wayne and his team are always there.”
“Great service, really kind people, I been with them for a year now, and I can tell you I'll stay with them no doubt, they always return your calls in an timely manner, and always answer my questions the best way they can.”
“From the moment my friend and I walked in, Frederick was phenomenal!
He greeted us warmly and immediately made us feel chill.
What really stood out was how honest and informative he was. He mentioned the various promotions, like the AAA credit card and membership, but never once pressured us.
He simply gave us the facts and let us decide. After helping us get our international driving permits, he even shared some helpful travel tips and tricks that we’ll definitely use on our upcoming trip to Poland.
The amenities at this location were also a pleasant surprise! There was cold bottled water (not room temperature!), as well as coffee and tea. The space was quiet, relaxed, and had a calm, welcoming vibe. Just think everything you will never see or receive from the DMV, respectfully.
From start to finish, the whole process including having our photos taken took less than 15 minutes. The pricing was reasonable, and the convenience made it even better!
If you’re looking for great service, efficiency, and a stress-free experience (I mean this to the moon and back) the AAA located on Essington is where it’s at and Frederick is an exceptional human!
Highly recommend”
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“Working with Craig Lincoln (Joliet, IL) was a pleasure! He not only offered his expertise, but also his sincerity. In this day and age when customer service is the exception and no longer the rule, he truly exemplifies the rule! I can't wait to work with him in the future, and I am so happy that I've decided to continue to protect my family with State Farm. Thank you, Craig!”