AutoZone on Plainfield Rd in Joliet is a leading retailer of auto parts and accessories. Reviews highlight staff who are extremely helpful, friendly, funny, professional, thorough, and knowledgeable. Customers report phenomenal service where employees went above and beyond, changing headlights and swapping out a battery in less than ten minutes. Staff are also noted as kind and informative, allowing the borrowing of tools and WD-40 to assist with repairs. Multiple reviews mention the team's willingness to do things they didn't have to do, saving the day for customers. The service is consistently described as awesome and highly recommended.
great store off of route 30! steve and carlos were extremely friendly and helpful! :) (also cedric was an amazing help installing my new headlamps!)
January 2026
No hassle on a new returned ram starter, didn't need it so it was still in box, they looked it over and no problem the returned the money I spent on it. 👍
December 2025
The manager found my wiper purchase that didn’t match and refunded and fixed my existing ones from squeaking! Thank you, I am so grateful!!
