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January 2024 by Amorie Carpenter
Associate was very helpful, I think his name was Zach. He checked my battery for free when I was experiencing issues.
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January 2024 by Morgan Allen
Rico (sorry if I spelled this wrong) was phenomenal and assisted with installing my battery on one of the coldest days. I know he could’ve declined but he didn’t and I am super grateful for him! Need more awesome employees like him!
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January 2024 by Gerardo Munoz
This location always ALWAYS is great!!! (I have to empathize that) The team members here are and have always been very attentive, willing to help as much as possible and overall the service is spectacular! Other locations can’t compare.
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November 2023 by Suzanne Arcand
I just had my regulator replaced in my drivers side power window. It was a great experience they were polite quick and informative about the repairs I would definitely go here again.
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November 2023 by Kai
Rico and dom hooked me up with what I needed quickly and efficiently great people working here forsure
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September 2023 by Rosie Vento
Today, I had a horrible day. I got into my car and my windshield wipers went out. I was thinking what else is going to happen to me today.Luckily, I was near the Joliet Mall and knew there was an AutoZone near it. I came down RT 30 and pulled into the parking lot and walked in. Believe me that was the last thing I wanted to do today.All of a sudden, I was greeted by this tall young man with a gray polo and hat on with the biggest smile and asked me, “How is your day going so far M’am? Other than the rain, it’s a great day, isn’t it? What can I help you find?”I didn’t think anyone or anything would brighten my day up, but here he was…greeting me with a warm welcome and a positive attitude; I could not stay stressed or mad any longer. He instantly put a smile on my face!Not only was he super welcoming, he heard about my day and he took me right over to the windshield wipers, got the ones I needed and put The new ones on my car for me.I tried to tip him, but he would not take it.This AutoZone has the most caring and efficient workers I’ve interacted with in any other store. I made sure I got his name before moving along…thank you, Dominic F for making me smile this afternoon!Go to AutoZone on RT 30!!!
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September 2023 by Janice Kale Susner
I am grateful for the service provided me helping replace my battery. Such kind beautiful people! Thank you all, and bless you and yours:)
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September 2023 by ashley key
I'm in ? right now. If I could give this autozone infinite thumbs up I would. So my daughters dad passed away and I receive a check for her every month. Literally all the cash money I have to my name and from her check was in my wallet. Your talking about almost a $900 or more in cash. Plus all of my Id's, debit cards, literally everything I have to my name was in there. Well I got called for a family emergency and left in a hurry and forgot my wallet. To Dominique Frederick, an employee at this autozone thank you so so so much. You are an amazing person. He deserves to be a manager and get promoted. This is a hard quality to find in a person. He went above and beyond. He found my wallet, tried to find me and even called the junk yard I was just previously at, and then made sure to call his job and managers and told them the story and to put the wallet in the safe. My money, cards and all were untouched and still there. Most people would've taken it, this young gentlemen, Dominique Frederick didn't and went above and beyond for me. Thank you again so much. Come to this autozone for all your needs.
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August 2023 by Gerardo Munoz Jr
Always attentive and helpful when needing to find the right parts! Awesome customer service and staff, this is the location I always go to when it comes to auto parts.
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June 2023 by Kiron Thomas
Did a diagnostic report for my pilot right away. Great service.
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May 2023 by Duke Rizz
They are the worst. Telling me that the driveshaft that I was trying to return had been installed already because it came pre-greased. I guess I have to understand good help is hard to find. The next Autozone I went to had no problem taking it back realizing it was brand new never installed. I will be avoiding this location from now on. 5/12 around 7PM.
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May 2023 by Kathryn Blessman
Exceptional service at this location. Especially Alfredo who spent 20 minutes installing my new battery for me, in the rain. I can’t recommend this store enough. Thank you!!
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May 2023 by Arlington Hoadley
Friendly, Knowledgeable, & Quick to offer their assistance. My cars back in gear & on the road thanks to this teams guidance. Steve & Team, you all have my many thanks! ?
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May 2023 by Jevaughn Wilson
The crew members on 4/25/2023 at 9pm kept the doors open for me to get a bag of oil absorbent even after I was caught by the train on Gaylord road 2 minutes away this is a excellent service just want to say thank you to the crew members
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April 2023 by Kimberley Gonzales
The man helped me by putting my battery in for me because I am disabled and couldn't do it myself. Thank you
