-
October 2024 by Raelene Lamphere
My family has brought our vehicles to Craig many times. C P Concepts does right what other repair shops do wrong. You're not just another person who needs bodywork done to your car. Craig, Tony, and staff are great. They listen to you and walk through the whole process if you're using insurance or not. They put pride into their work and keep up with you throughout the process. I can't say enough nice things about them. If needed, give them a try!!
-
September 2024 by Victory Victorious
I recently had the pleasure of working with Craig and Tony from CP Concepts, and I cannot speak highly enough of their exceptional service. From the moment I walked in, the staff greeted me with professionalism and warmth, immediately putting my worries at ease. They assessed the damage to my vehicle and provided a clear, honest estimate.
Throughout the repair, they kept me updated on progress and were always available to answer any questions. The quality of their work definitely exceeded my expectations; my car looked as good as new when I picked it up. What truly stood out was their commitment to customer satisfaction and their attention to detail. I highly recommend CP Concepts for anyone needing collision repair. In my opinion, this is one of the best places to go in joliet for collision repair.
-
June 2024 by Rev. Dick Wisdom
I got a significant dent and scrape down to the metal on my brand new SUV. I was sick about it. CP Concepts was recommended to me so I went there. What an excellent business they are! Craig, the owner gave me a detailed estimate and walked me through everything they would do. I just picked up my SUV and it is magnificent. Superior workmanship and at a more than reasonable cost. Thank you Craig and crew, you're the best!
-
April 2024 by David Sokolowski
Don't waste your time. Brought car in almost 2 weeks ago for a quote, they took a ton of pics and haven't heard anything. Guess they don't need my business.
-
August 2022 by Mark Jewett
This is the 2nd time I have had to need the services of CP Concepts and if I am ever in need of such services again, I won't go anywhere else, Craig and his business are, simply, wonderful! Both times he was able to accommodate my schedule, gave me a fair price and did excellent work (special shout out to Ashley, who got that nasty stain out of my hood) and accomplished the work in good time. For anyone needing body work or specialized car treatment, I HIGHLY RECOMMEND CP Concepts.Service: Body & Trim
-
August 2022 by helen arencibia
Took a while to get the car back, but overall very hard working staff and they did a dope job on my car. Craig's the best!
-
August 2022 by Mike Eulitz
Terrible business platform. Don’t expect a call back. I’ve left 2 phone messages and have yet to hear from anybody from this company. They claim to be the preferred auto body repair for D’arcy Motors. They have fallen well short. I can’t believe Terry would approve of this company and their lack of response.
-
February 2022 by Tracy Hunsaker
SUV ended up totaled. But Margaret in the office was the best customer service person I have ever worked with!
-
November 2021 by Trisha McKee
If they would ever get back ahold of me then maybe i could give a good review....i went in and was told i would have an estimate within 4 days. After 8 days i called and asked if anyone had gotten to it. She told me no that no one had looked at it yet. But that i would hear back later that day. It has been another 2 days now...
-
September 2021 by Dotty O
They worked with my insurance company to get my repairs covered and the rental company. The day I picked up my car they had it beautifully cleaned. I would recommend this company!Service: Body & Trim
-
May 2021 by Rita P.
My mini-van sliding door fell completely off the hinge and the track broke into pieces. I reached out to several body shops and no one was willing to help me, I was loosing hope that the problem could be fixed. That was until CP Concepts took on the burden, providing outstanding body work, completely replacing the track on the door and making it operational again. They also restored my clouded headlights to 100% visibility with extensive detailing, as well as a few other repairs. Tremendous customer service and trustworthy mechanical repair!Services: Body & Trim
-
March 2021 by Debbie Webb
Very pleased with the service and the way it turned out. Highly recommend
-
March 2021 by Sandra T.
Excellent recommendation, very professional, honest and reasonably priced. My vehicle was completed when they promised and was is spotless when I picked it up. I will definitely recommend this company to anyone in need. Thank you for your awesome work!
-
February 2021 by neal hootengooter
John and CP concepts did a fantastic job on collision repair on my 2009 Sonata, I will use them again, I will also recommend them to my friends and family,
-
January 2021 by Cathy Coburn Gliwa
C.P. concepts fixed my front bumper damage and it looks brand new! They have great customer service and very reasonable prices!
