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September 2025 by Gerald Sandretto
Friendly helpful and had me in and out with a 😃
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September 2025 by Randi Bell
August and I rented a storage unit from Just Storage through their website. We arrived, and finalized our details with Bryan at the front desk. He then walked us to our unit, and checked to make sure it was clean and empty for us. Very friendly staff, and easy rental process! Thank you :)
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September 2025 by Laravain Shaw
Friendly staff and great prices.
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September 2025 by Truckerbella Myers
What a pleasant experience. This place is super clean, convenient, easy to maneuver through, one of the best parts is if you are truck drivers ike we are, the parking lot is big enough for your rig to get in and out of you need to store things. They have several carts you can use. Sam's Club next door doesn't mind you using their carts, but please return them so we don't lose the privilege.
Bryan and Tanya are amazing. Very friendly and very helpful!!! I highly recommend this place if you have any storage needs. They also offer any type of packing supplies you might need a well. Love this place!! Frfr
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August 2025 by Eddie R. Tate SR.
Eric was awesome! Made my move efficient & informative.
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August 2025 by Danny Willard
The hours are horrible never access the unit outside store hours even though you have a pass key to get into the building area Very overpriced
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August 2025 by William C.
Horrible service and ridiculous prices
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July 2025 by Spencer Davis
Closing the office at 430 on Friday and having no one in the office until Monday is insane. Especially when im sitting here with a truck full of stuff and no where to put it because no one can assist me with these shitty locks on the doors. Customer Service just says someone will be in in the morning, 🫠🫠🫠wouldn't recommend
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July 2025 by Victor Moisei
Great people in office!!! Responsible people!!! Recommend!!!!
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July 2025 by Zach McDowell
William was super helpful !
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July 2025 by Jessika Bennett
I recently used Just Storage in Joliet and couldn’t be happier with the experience. From the moment we walked in, we were greeted by Katie, who was incredibly helpful, friendly, and knowledgeable. She made the entire process smooth and stress-free, answering all our questions and ensuring we got exactly what we needed.
The facility itself was clean, secure, and well-maintained, which gave us peace of mind knowing our belongings were in good hands. The units are easy to access, and everything felt safe and well-organized.
Katie’s exceptional customer service really stood out—she went above and beyond to make sure we had a positive experience. I highly recommend Just Storage in Joliet to anyone in need of storage. Thanks again, Katie!
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July 2025 by Kimberly Otero
Katie is the absolute best!!! She is so helpful and deserves a raise!
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June 2025 by Niah
I had an amazing experience Kate was so helpful, and professional. She was super sweet and made sure everything ran smoothly.
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June 2025 by John Bledsoe
Awesome customer service
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May 2025 by Eduardo
Excellent manager. She does so much for one person. Gets every job done!
