January 2021 by Kim Neidermyer
The staff are nice, but the doors to this place have been locked when we arrived forour appointments on 5 occasions, leaving my sick elderly mother out in the cold for over 15 minutes. We ring the bell and no one responds. We call the office and get the voicemail. You mention this to staff and they take offense and give excuses. If they know they have patients with appointments and know the exterior door is locked then have someone at the door or answer the phone so patients have a way in and are not left standing in the cold for over 15 minutes.