DK Tires & Rims in Joliet, IL, has been serving the community since 2007, offering a range of auto repair services, custom rims, accessories, and towing. Customers appreciate their quick and reliable tire repairs, even in urgent situations or after hours. For example, they promptly helped a customer with a tire issue, finding a used tire when new ones were unavailable, and provided additional services like patching and mounting at a reasonable price. They also demonstrated exceptional customer service by giving a free ride back to the customer's car and not charging for it. However, some reviews mention poor customer service experiences, with one customer describing the owner as very rude and stating they would not return. Despite mixed reviews, DK Tires & Rims remains a trusted option for auto repairs and tire services in the Joliet area.
Needed a tire repair and was helped immediately even though they had just closed they were willing to help. Quick repair and great work! Definitely coming back for future problems.
July 2023
Worse customer service ever !! The owner is very rude tried to go back and give them a 2nd chance same outcome ! I would never spend a dime with that man ever again!
March 2021
I'm very happy with the service and price. I was in and out in minutes for a tire repair. Recommended by my parents who came here for 2 tire repairs in the past and have also been satisfied with the work. Thank you!
