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January 2024 by Anthony Sirmons Sr
Prompt and courtesy service.
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January 2024 by Gabe Skunda
I was told with my purchase of two tires and an oil change that I would also get a free tire alignment. This was the deciding factor as to why I purchased tires from Firestone. However, it seems I was misinformed, and ‘free tire alignment’ actually meant free alignment check. I was given excuses as to why I must have misunderstood, and wasn’t even given an apology after I was denied the tire alignment. As someone who isn’t familiar with cars, this feels very predatory. Would not recommend taking your car here.
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January 2024 by Kevin Hera
Techs were very thorough with the inspection, did not try to sell me on anything thing I did need, the Manager did a great job going over the results. This is my 3rd time there and will go back when needed.
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November 2023 by Brandon Gonzalez
Harry did a great job listening to the problem and coming up with a good game plan to spot and fix the problem. I was treated with respect not only as a customer but also as a person.
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October 2023 by Joel Perkins
I scheduled an appointment for an alignment, and gave them all of the information for the vehicle. After arriving on time to an empty storefront, it took 20 minutes for anyone to help me, and within 2 minutes they told me they can't align a vehicle with lane departure. Standard base model equipment for the last 10 model years of my car.
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September 2023 by Stephenie Naroleski (Stevi)
Fantastic shop that does everything except transmissions. Very friendly and helpful staff. You can sometimes hear them singing and goofing around in the back, which I LOVE. This was also the shop my in-laws used for many, many years and I can see why. They'll get my business as long as I'm in town.
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May 2023 by Cedric Lacey
I been a customer of Firestone for years. Living in Alabama it was my go to for my auto needs. I was very disappointed when I went to this location for a simple oil change and was turned around and refused service for no reason. It was 3pm and they close at 6pm. I’m very disappointed at how unprofessional the guy was refusing to service my car. Something I got in Alabama
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November 2022 by sylvia Cirilo
Was able to get our tire changed and got us back on the road after hitting a pothole and needing new tire.
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November 2022 by Dipak Patel
We use them for work and they get our cars done fast
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October 2022 by Keisha Merritt-Grant
Only one mechanic lately but they get the job done.
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September 2022 by パンダShadowLikePanda
Came in for a oil change on a set time yet I’m still waiting for my car to be done and it was been 3 hours!!! Never again :(Service: Oil change
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April 2022 by Giovanni Ruiz Ambriz
Although this was my go to for several years, I have to say the experience here has declined in value and customer service. Scheduled an appointment on the app as I always do. Waited for a confirmation email, which I did get stating my requested appt. Was accepted and it was confirmed. The guy who “helped” me, stated no there’s nothing for u here. I showed him my email confirmation for the exact store I was at, when it was accepted, and when it was confirmed by his store staff. Showed him on the app too. It was the same info. This gusano had the nerve to just keep denying denying denying and suggested I made a mistake and scheduled it at another store. This is after I show him the facts WITH HIS STORE’s ADDRESS ON IT. How r u gonna say that when all evidence is in your face? And then suggest i must be mistaken and didn’t know how to schedule? If it was glitch in your system then just say that, apologize for the mix up and offer a new appointment whether today, tomorrow, or the next day or week idc. But he didn’t offer any of that. Just kept saying I must’ve made a mistake. Didn’t give a s**** about offering a new appt. Forget this location, they have no clue what they are doing. ✌️
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March 2022 by Lupe Villarreal
If it was possible to give them 0 stars I would. Left my vehicle 8am this morning, I called them mid day and they told me they would call me back because they had not inspected it yet. I showed up at 5pm and they said they had just finished inspecting it and that they had cleaned off the corrosion in the battery and they did not. I purchased a battery and corrosion kit from them a few months back. They did not clean it nor did I get a report for the vehicle inspection. Very unprofessional
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February 2022 by Suzi Uzi
Decent price for an oil change. I did have an appointment and it still took about an hour so I took away one star. There was a couple people in there who seemed pretty upset about something that happened with their vehicle (I didn’t get the story) but the guy working the front handled it pretty well. I’d recommend going here over Jiffy Lube if you can swing it.
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January 2022 by Jacob Hill
Great service, I've never had a problem and the front end alignments are always spot on along with their balancing service. These guys are thorough !!
