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September 2023 by Jonathan Arthur
They tried to charge a “fee” that I would otherwise not have had to pay at the location I regularly go to. When I asked why they said “it’s just what we do”. This was coming from someone I’ve seen working there for a while, so I don’t think this was a mistake.
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September 2022 by karma j
Wish they would of kept Chicago st open on Saturdays until noon..doesn't make sense just to have the jefferson st bank open on Saturdays. what about the people who cant get that way?
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August 2022 by Maria Menendez
(Translated by Google) It is a lousy bank unfortunately it joined with first midwest bank after a long time with first midwest bank I will have to leave this lousy horrible bank not even to serve customers they are good they never answer calls and they do not open on Saturdays(Original)Es un pésimo banco lamentablemente que se unió con first Midwest bank después de un largo tiempo con first Midwest bank tendré q salirme de este pésimo banco horrible nisiquiera para atender a los clientes son buenos jamás contestan las llamadas y no abren los sábados
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June 2022 by Joe Ellison
Terrible service. Don’t bank with first Midwest. Insane wait times to the point you’re not even sure if they’re aware you are there waiting
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October 2020 by jean C
I had a humiliating experience going to this bank as a pedestrian. 9/28/20 I waited about 10 minutes in line just to be told when I got to the window I could not be waited on because it was hazardous to me. I understand she did it for my safety but what I did not understand why she could have waited on me instead of putting me out of line to go to the third lane where the pedestrians go.she could have told me next time to go in the last lane and still waited on me since I was already there .When I arrived there I had 35 minutes to take care of my business and had to wait in a second line for a addition 8 minutes plus run 3 blocks over to catch a bus. This bank has bad reviews and I see why. I usually go on jefferson st near my job but I went there big mistake. The one on jefferson st. Never have treated me like that and I stood in there line many times. I reported it to the management who said she would look into it but not even sure about that. Smh. Please be careful if you have to go there. I came very close to pulling my money from there
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June 2020 by Brian Buroff
This bank is terrible!! Manager of branch is very unprofessional!! I would never do business with this bank if at all possible!!
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May 2020 by Corey Gualandi
The staff, especially the branch manager, are completely rude and unprofessional. I have banked with first midwest for over ten years and due to this constant mistreatment, I will be taking my banking elsewhere where they treat their customers with respect and dignity.
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February 2020 by Roxana Robles
I was there to do a wire transfer and I asked the hispanic customer service representative what I needed it and she had an attitude not professional at all by the time I had what I need it the hispanic lady was busy so I went to the oder lady customer service representative thinking she would have a different attitude but she had the same rude attitude!
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December 2019 by Theresa Raymond
very friendly and helpful
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November 2019 by Danny C
Best bank in Joliet! Friendly and personable staff that remembers you by name.
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January 2018 by Rick Santana
My first time here. Great service! Mrs Lopez was very nice and patient answering all my questions! I will be opening an account here!
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November 2017 by Noe Patiño
(Translated by Google) Lajente is arrogant and high-handed with the incredible race is the despresio who treat you
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May 2017 by Noe Patiño
Lajente es arrogante y prepotente con la raza is increíble con el despresio que te tratan
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October 2016 by Victor Gutierrez
Son unos rateros cobran 35 por pasarse y eso q tiene uno pribilegio de 500 por pasarte haha puras mentiras 35 por cada q se les incha los huevos son raterisimos y las mujeres atienden con mala a actitud como sy el dinero fuera de ellas Es peor banco y más ratero
