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September 2025 by Beka
Was quoted 64$ on the app for one day for economy car, at the office they gave me an estimate of 150$ for same reservation, pretty much a scam
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September 2025 by Corbin Colon
Staff is amazing! Always friendly and caring.
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September 2025 by Jose Melendez
Trash. Don’t update their inventory. Ubered there to pick up a car I reserved and ended up not having it on the lot. Trasshhhhhggg
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September 2025 by Joe E
The automation is good, staffing and car availability need improvements
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August 2025 by Rachel Cano
Very upset. I booked a 680 dollar reservation for 4 days and I was charged an additional 200 deposit that Noone told me about until I got to the counter. I will never use Hertz again.
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July 2025 by B E
I was not in the best mood and was upset that I could not use a debit card without incurring a higher fee. The only 5 stars go to the agent who helped me. He was calm and kind as I was upset with the car dealership, the rental company, and my husband who rented the car for me. Vehicle options were low, the car itself was not as clean as I had hoped, and it came up due for service as I was driving it.
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June 2025 by Kim Rutkowski
Great experience, super helpful! Our family trip went great. So glad we could bring the dogs!
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April 2025 by Jamaica Carver-Mann
Matt has amazing customers service, and he always make sure I'm ok.
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January 2025 by Noelia Braco
I rented an electric car at this location and the associate that took care of my reservation was wonderful! His name is Reed and I really want to emphasize how helpful he was. 5 stars for that location because of him!
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October 2024 by Ira V
Terrible customer service. Will never come back.
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August 2024 by Bryce Xposed
If you have Matt assisting you, good luck.
I was supposed to get a truck from this location. I arrive and they only have a small SUV. That’s fine, Matt says within a week they will get a truck in and call me to swap. Week goes by and I don’t hear back so I give them a call. Matt says there’s no truck available and to give them a few days to get one. Sure I’ll wait a few more days.
Never heard back from them and it’s been a month.
Almost forgot to add how bad the vehicle smelled of smoke. Terrible all around experience.
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August 2024 by Mirjamol Tursunov
Do you have guys outside Box ? For drop the key?
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July 2024 by Sara Williams
This location is actually closed on Saturdays even though it says online they are open, so don’t try to come here to get a rental car. It’s been so difficult to change my reservation when I have needed a rental car. Not a good experience with using hertz for the first time.
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July 2024 by Amy Roppe
We rented a Tesla for the weekend and the way it was given to us was absolutely unacceptable! Dust, dog odor, mud/slobber all over, pieces of old lettuce stuck to the seat and a massive chunk of sticky residue on the driver seat. I spent over an hour deep cleaning it for it to be useable for me. With that being said, for our troubles Hertz gave us $75 off and a $100 certificate for our next rental. I really appreciate Hertz doing the right thing in this situation!
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July 2024 by michael ezell
Staff was very friendly and helpful. Decent car provided.
