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September 2023 by Belinda Hood
I was disappointed in that I went to get my granddaughter a pair of Levi jeans. Today is her birthday! After locating the correct size, with the sale price of $17.99 listed on the table housing the jeans, when I took them to the register to pay for the jeans, I was told that the jeans were $49.99! What an incredible difference! I told the cashier about the price on the table, but she didn't check out what I told her. Her only remarks were, so you don't want the jeans. Sadly, I bought a lesser priced item and left the store. JCP has always been my go-to store for my children and now my grandchildren. This is the second time in one month that this incorrect pricing has occurred! I hope someone will look into this matter! I have another grandchildrenbirthday this month !
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September 2023 by Andrew Verchimak
JCP has become another Kohls. High regular prices, but always some "sale" going on. Ok selection of merchandise, nothing that blows you away. Service was fantastic.
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September 2023 by Jennifer F.
If I could give zero stars I would. I placed an order online. My order was shipped in shipment one and shipment two. I received shipment two and not shipment one. Customer service will not help me.. they just give me a run around. I was also billed for both shipment one and shipment two. I NEVER RECEIVED SHIPMENT ONE. so now I am paying for something that NEVER was delivered. Where is my shipment. It's been two weeks almost three weeks and shipment one is not here.
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August 2023 by Kristina “Stina”
This used to be THE place to shop for your family. Now, this is a sad joke. The shoe department was a complete mess with no one in sight to assist, garbage everywhere, young cashiers more concerned with her hair, then ensuring her register was up and ready for customers and their transactions, broken escalators and an elevator that sounds like it's on its last leg and makes you fearful to take it to the floor you need. And please don't get me started on the lack of product on the racks and shelves. So sad.
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August 2023 by george moder
Ordered online and picked up in store. Worked out just fine.
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July 2023 by Shelley Bishop
What a fantastic day! Sales, sales, sales! Sandals, $285 value for $60! Unreal!!! And see how cute! Also, bras-buy one get one 1/2 off! Score! Get there and get the sales through the weekend.
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June 2023 by Jim and Sue
After going to jcp today I remember why I don't go there anymore.
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May 2023 by DaVinci Wilson
This store chain is very pricey, but you can find just about anything you need. They stuck quality merchandise, in the staff is helpful and friendly, in the store is always kept clean and organized.
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May 2023 by Al Pryor
Ordered online but returned/exchanged in store, customer service was great, no issues. Used a coupon while I was there. Still a really nice store.
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May 2023 by Al Weihofen
It takes quite awhile to check out when your done. They used to much better at checking people out.
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March 2023 by Amy Baker
Great store my favorite place to get clothes. I went to macys first only because I got 25 dollar gift card, only to find that stupid macys got rid of their plus size department altogether so I left and went to jcpenney. Got 4 pants and a top all priced under 10 dollars in Clerance department. I will recommend jcpenney to everyone. Just do not shop at overpriced macys ever. Jcpenney you rock. Thanks for having a plus size section
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March 2023 by Jerry “Jer S” Siedlecki
I love jcp. Old school vibes. Old school prices.They still treat everyone as they want to be treated.Everyday matters at JCPennys. It always has for me.You can look in your closet, but at JCP, it's all inside!
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March 2023 by Karyn Hildebrand
Well we were shopping in the men's suit section and a sales lady Anita helped us immensely get a suit for a young man for graduation we appreciated her help
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February 2023 by Sandra Comer
I like Penny's and their sales but the last time I was there the stuff they had marked down was so highI think they are doing the same thing like Kohl's mark it up and then clearance it out. I shop at Penny's and Kohl's alot and I was shopping weekly last spring and summer as I lost weight and I needed new clothes so stuff that I had gotten I seen marked down to the price it was before clearance! I hope Penny's and Kohl's don't go out of business but looks like they are hitting that way! You have to treat people honest if you want Customers to keep coming back
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February 2023 by Limelight Trucking
Cashier Janet made my shopping experience GREAT!!! She was a huge help.
