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August 2025 by Diamond Williams
No one walks you to anything. Everyone just points and says it’s down there or in the in the automotive section. Well I don’t know where that’s located let alone what I’m actually looking for. No one greets passing customers either. They just look down at their phones and walk right by you. It’s just sad to see this level of customer service.
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August 2025 by Roger Myers
I needed a partial sheet of drywall and I was able to get it
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August 2025 by Paula lockwood
Great place and staff.
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August 2025 by Ирина Маляр
Menard doesn't care about reputation, they just need to sell something, they sell complete illiquid goods. The glue FUTURE GLUE doesn't work at all, everyone just got dirty with glue😔😔
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July 2025 by Ryan James
Always have what i need
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July 2025 by J
Very clean and and Menards employees are very courteous and if you walk by an employee, just ask for assistance and they will help in what ever it is you are looking for.
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July 2025 by Emily Papesh
I personally like Menards, they have a lot of good things for great prices, and almost all regular staff are great, but I really have an issue with the management. I know someone who works here and it breaks my heart seeing how they are treated. The person I know works outside and is expected to work HOURS in the extreme heat, and when they’d like to stop and stand in the shade or cool down, they get yelled at. They rarely get to work inside and management is sexist. Even in severe thunderstorm and tornado watches/ lightening, cold and heat, they are pushed to insane limits. They are rude and don’t take into account their associates health. Do better
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July 2025 by Joe M
Glad I can find everything here I need and everyone here will help the best they can or find someone who can.
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June 2025 by Darrius Pointer
I’ve spent a significant amount of money at this location over the years. To be profiled and watched both at the register and immediately after leaving the store is not only disrespectful, it’s unacceptable. This experience ensures that neither I nor my family will be returning or spending another dollar here again.
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June 2025 by Darcy Welsh
Customer service is selective at this site. I waited by the back desk to order lumber for 5 min. 2 men walked up and went to the other end of the desk, an associate then came back forward to help them. There is no way to know which terminals are open, no one approached me. Maybe 73 yr. old women aren't welcome? I'm going to use the Morris store from now on.
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June 2025 by Tim Puleo
Been a Very Happy Customer of Joliet Menards for over 20 Years and Ten of Dollars Spent. Today was the worst Customer Service I have ever Experienced. In the Outside Flower are, the male cashier & a female associate both on the their phones while I waited 2 minutes to ask a Question. In the Lumber Yard ( where I hardly go in ) I asked a Young man in his early 20's on how and where I can find one pc lumber ? He replied I'm busy and you have to find some else. In the lumber shed area there was no one to be found for 5 minutes. The young man kept walking around looked Dazed & Confused. Young employees not Trained well or there have no interest in helping.
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June 2025 by woobiefuntime
very helpful
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June 2025 by Game Changer
Best deals and great team. Prices are on point. And it seems like the. Leadership is doing great things here.
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May 2025 by Jason Harris
Great flowers!
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March 2025 by Mark Roesel
I have a stack of receipts that I never recieved rebate back. I did get a few back but missing alot. It's now telling me that my address isn't right. What the hell is going on. I looked on line and see several people are having same issues. Just wondering if MENARDS are using deceptive practices.
