Men's Wearhouse in Joliet, IL offers a great selection of men's formalwear, including suits, tuxedo rentals, and custom tailoring for weddings, proms, and other special events. The store also carries a wide range of casual clothing like polos, shirts, sweaters, jeans, and dress sneakers to elevate any business casual wardrobe. Customers praise the store's excellent customer service, with one reviewer highlighting the help of an associate named Ginger who provided a last-minute rental suit and great discounts. Another shopper was extremely satisfied with Ginger's assistance in finding the perfect black suit that fit their preferences. The store's team, including the manager, is described as very helpful and accommodating, taking the time to ensure customers find the right fit and outfit. One reviewer noted they only buy suits from this location due to the great service. However, some customers have experienced inconsistencies with information provided by staff, such as return policies and holiday hours. One shopper felt the staff was not very understanding of their situation when trying to return a rental suit. Overall, Men's Wearhouse provides quality clothing and a positive shopping experience for many customers in the Joliet area seeking formalwear and business casual attire.
I'm giving 5 stars because Ginger saved my suit rental. The first girl that initially helped me ordered the wrong cut and the dimensions were off. It was terrible.
Thankfully Ginger was there to help when I was doing my initial try-on and she was able to get a rush delivery done with the correct cut and dimensions.
October 2025
Ginger fixed me up with a last-minute rental suit for a friend's wedding. Great customer service and great discounts. It was just what I needed. Thank you Ginger!
September 2025
Just leaving here. Wanted to take a second to put over how great this team here is. Especially the manager.
I was having an issue with my suit options. They took their time with me till it was perfect.
