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January 2024 by keila navarro
Don’t got here! They overcharged me!! So unprofessional and rude!! Never again going here!
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November 2023 by Jose David Rincon
On Thursday, October 11, at 720 in the afternoon, I went to this place to pay for a telephone line where I was very poorly attended to since I entered the place where there is a lady who seems to be the manager and who, because she was not to her liking, did not He wanted to make the payment where he simply told me that the information was not considered, I told him I always come and something like this had never happened to me, he made me wait and when it was time to saw he simply told me I can't help you, come tomorrow after that I left and Today, October 12, I was able to make the same payment that I make every month at the dela store 2225 w Jefferson st where I was treated with great kindness and very attention. I ask that anyone who is or has been a victim of this lady please let her know. everyone why because of people like that everything is from bad to worse he rated it...with all the zeros that can exist terrible service
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October 2023 by Apple Head
They never answer the phone. I’ve called multiple times throughout the week and they don’t answer…
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October 2023 by Mark WALKER
Stop in and see Bob. He'll get you a new phone and get you out the door
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September 2023 by Jean González
Pretty good service. The people at the store is very comprehensive and they take their time to make sure that we get the best solutions or deals. I LOVE METRO
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September 2023 by Johan Aaron sanchez Linares
I am writing to express my deep concern regarding an incident involving Maria at the Metro PCS store. Regrettably, my IMEI was utilized for a different individual's number, impeding my efforts to import my own number. Despite my attempts, this issue persists. I possess my physical device, yet I remain unable to utilize it. During my attempts to seek assistance, Maria appeared disinterested, even disregarding my inquiries while retreating to the rear of the store. To compound matters, she intimated involving law enforcement, an unnecessary measure given my cooperative demeanor. I possess comprehensive video evidence of these occurrences. Kindly assist in resolving this distressing matter.Sincerely,Liliana Lira
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August 2023 by Mary Lee
We personally just switched to Metro by T-Mobile and the ladies that worked Monday night 08/14/2023 were nothing but short of amazing! They were patient, caring and professional. I enjoyed being able to get my first purchase through them. We will be going back to that location for sure!
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May 2023 by mario diaz
(Translated by Google) Today, 04-29-23, I had an altercation with a young man who works in this place, he treated me reluctantly, completely rude, I do not understand how it is possible that he works in a place where he must be attentive to customers, in conclusion, he must work in a place where you do not deal with people.(Original)Día de hoy 04-29-23 tuve un altercado con un joven el cual trabaja en este sitio me atendió de mala gana completamente grosero, no entiendo cómo es posible que trabaje en un sitio donde debe ser atento con los clientes, en conclusión debe trabajar en un sitio donde no tenga trato con las personas.
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November 2022 by Nancy Elizabeth
(Translated by Google) Very bad service from an employee, add the photo because she did not want to give her name to talk to the supervisor, very rude and rude she never tried to help me I have left the company and I do not recommend it because of her and another thin employee, on top They made fun of my situation with my two lines and they did not solve anything. I hope you can recognize who works for you metro pcs because it is not fair that customers are treated like this, neither for service nor for humanity.(Original)Muy mal servicio por parte de una empleada, agregue la foto porque no quiso dar su nombre para hablar con el supervisor, muy grosera y ruda nunca trató de ayudarme he dejado la compañía y no la recomiendo a causa de ella y otra empleada delgada, encima se burlaron de mi situación con mis dos lineas y no solucionaron nada. Espero que puedan reconocer quien trabaja para ustedes metro pcs porque no es justo que se trate así a los clientes ni por servicio ni por humanidad.
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January 2022 by Mau Krranza
(Translated by Google) Bad customer service my wife went now and they tell her that they can't help her that they don't know anything that whenever it's time to make the payment they overcharge her(Original)Mal servicio al cliente mi esposa fue ahora y le dicen que no pueden ayudarla que no saben nada que siempre que toca hacer el pago le cobran de más
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March 2021 by Jonathan Duncan
Discontinued my phone case!
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January 2021 by Xavier Jones
Awesome. Great service. Customers service is outstanding
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November 2020 by JAYRO CORNEJO
Exelent service!!!!
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October 2020 by Tunice Herring
It was great the people was friendly and helpful and they helped me with my phone
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May 2020 by Tony Kotlar
This store is the best always helpful especially Olga and the rest of the young ladies
