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January 2024 by Derricka B.
great customer service . friendly and fast services . i was in and out on a cold day . environment was clean and staff was awesome
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December 2023 by ryan Husemann
Stopped to get air as myTire lost ten lbs of pressure while in the mall. They have free air which is hard to find anymore. As i was filling joe came out altho u could tell he was busy asked what was up. Waited abt ten mins he pulled my car in. Found the problem and twenty mins later it was fixed for a great price. They literally saved my day as i live over an hour away. Jjst wanna say this place is top notch and joe and the workers were all friendly and didnt make it seem like it was a nuisance. Appreciate yall!!!!!!
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December 2023 by donna kaech
Tawny and Joe were EXTREMELY helpful and friendly. I was having trouble starting my car and they helped troubleshoot and checked multiple possibilities of the problem. I will be a return customer. I left the shop in a much better mood. Thank you!!
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December 2023 by Al
Purchased (4) brand new tires from Mavis. Drove almost 30 minutes to this location because of the amazing store manager, Joe. He is beyond amazing in taking care of his customers. He truly cares about each customer, provides exceptional customer service, is HONEST, and keeps you apprised of everything going on with your vehicle. He never tries to sell unnecessary work and explains everything in detail. I highly recommend this location and make sure you ask for Joe.
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December 2023 by Adam Nelson
Got alignment and 4 tires at a very reasonable price. Stan was a great help and got us safely back on the road. Even gave a quote for another problem they encountered without having to ask for it. Quick and friendly service. Even free air for the baby stroller.
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December 2023 by Louis Bertolini
If you have never been to Mavis Tire and Brake in Joliet. You are missing out. Best tire prices around, and great customer service! Joe, the manager explains everything thoroughly and makes you feel at home. ???
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December 2023 by Chuck Eline
Great experience and relatively cheap. Was worried about the young gentleman that was working on the truck but he did fine. Definitely would recommend. Only problem is trying to get in the parking lot, plan on turning around in the mall parking lot to get to their entrance...
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December 2023 by Tina Clem
Stan is a fabulous employee. Every time I come in he is willing to help with any of my problems. In todays work force he is someone I recommend and hope you praise him for the great work he does.
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November 2023 by Justin Koster
The staff there was amazing, I had an issue with my rear driver wheel and caliper. They helped give me advice on who to contact to help save me any money possible before bringing my car in. Once it was in Stan was able to help get me a fair price on all the work I needed done. I recently had work done at a dealership and was told my brakes were better than they actually were which led to my problem but the team here got me in same day and got my car running better than it has in a while! Cannot stress enough how wonderful they all were.
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October 2023 by Donna P.
This is my first time going here. Earlier in the year my husband came in with my daughter with some issues with a new battery replaced elsewhere. I do believe Stan was his name and he came out and helped them out on the spot. I came in today desperately needing tires and not costing every penny I had. Again, I believe Stan was fantastic. Not only did I get tires, all 4, didn't break the bank and done the same day. I was a bit leery coming here because I have heard stories about the Shorewood location but here in Joliet on Mall Loop Drive, they are fantastic!
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October 2023 by Ryan
Took my car to get new struts and shocks for my rear end and the guy completely cross threaded my strut bolt ruining the bolt and the spindle. After spending almost $700 to fix one issue they created 10 more issues. Beyond frustrated been coming here for awhile now but will not be coming back. Best part is they told me they didn’t have the tools to fix the issue they caused.
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October 2023 by fasi mohiuddin
Excellent service,got oil change without any issues, it was fast and quick. Amazing customer service from Joe with a big smile on his face all the time . You guys rock !
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October 2023 by mihai jalba
You want you tires taken care off fast and no headaches . These are the guys to do that for you , Stan and Joe were nice , helpful and fast . Very good tire service!
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September 2023 by Isabelle Dellamorte
Michelle and Stan were very helpful and friendly. I don’t know much about cars, but they reassured me and took care of everything. Easy to trust store and employees; thank you for your service!!!!
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September 2023 by Qiana Turner
I had such a great experience at Mavis. I had to have my car serviced and was able to get an appointment for the next day. Nate was so courteous and helpful. He let me know the things I needed for my car and explained things as I asked questions. Super nice staff. I'll definitely be back there for service!Qiana Turner
