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December 2023 by Paige Ryan
Fantastic bank to work with. All bank staff and tellers are excellent! Work frequently with Zeenath, everyone always has a smile and always so kind!
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December 2023 by Jason McGuigan
The staff at the Joliet branch on Essington is so nice. Everyone has a smile and is so friendly! Always great to see Stephanie, Phyllis, and Patty!
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December 2023 by Mary Dennin
Great Joliet Bank and Patty is the best. She made my banking experience amazing and great
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December 2023 by Jake Kauzlarich
I’ve never had such a good experience ever with this type of situation. I had to pull up past documents from a long way back so a lot of papers, plus I got fraud on my card, anyways Stephanie Zavala was so comforting and there was no problems. She was 100%, got me all my papers and called me back and checked on my situation.I highly recommend her for customer service. I don’t have words to explain how much she helped me out she is Awesome !!!!And she showed love towards my dogs lol! Stephanie Zavala was Great!
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October 2023 by Irvin Nieves
Been a customer since 2011 and they have always provided great customer service. Phyllis has always been very helpful with me, answering all my questions throughout the years. Highly recommend!!
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October 2023 by Roger Singletary
Phyllis and patty are the best. Always very helpful and willing to help you!
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September 2023 by Silver Lightning Remix
Best bank and branch ive been to. Staff is very nice and helpful, especially Phyllis, She guided me very well on what services they offer and recommendations as to what fits my needs. Highly recommend doing business here
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September 2023 by Amanda Zeigler
Patricia is the Sweetest she makes me feel special when I walk in the bank for any reason I am there she's always there to help me and my family with a smile.
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September 2023 by George Ford
Thank you Pattie and Phyllis for always great service.
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September 2023 by Randy Jackson
I can't say enough about EVERYONE in this location. I really started using joliet for about a year and I won't use another branch unless I have to. I am a switch over from WSB and run my business and personal though here. I could probably do mostthings online or drive through but I enjoy going in and being greeted with a smile from all of you. BEST LOCATION FOR OLD SECOND!!! DD
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August 2023 by David B.
Went to get rid of my change. Cashier told me I had to have a account. Ive been there in the past with no issues. Since when doesn't a American bank take change . I served my country and now my money can't be exchanged at a bank. Something is wrong.
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May 2023 by Patick
This is a great bank. People here are very knowledgeable, kind, courteous and considerate. They are always willing to help with your needs. They put you first.
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May 2023 by Reality Check
Patricia Gilbert and Phyllis Bost have been incredible to work with throughout the years I Have been banking here. I couldn't imagine going somewhere else. They both have such a bright smile everytime I come through the drive through, and are a tremendous help. There work ethic is through the roof. We need more Patricias and Phyllis's in our lives at every work force. They are both very kind, easy going and extremely compassionate. They care to know about each and every one of there clients that come inside or through the drive through and as a business owner myself that is a huge part of a successful business, to have your workers care. Old second is very blessed to have both Patricia and Phyllis working for them!
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May 2023 by Joanna Mikolajczyk
This branch has the kindest employees I've ever encountered in any bank. Even if I have to drive further, I will always come to this bank. Whoever does the hiring process should help out on E Boughton Rd in Bolingbrook.
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May 2023 by Don Kinsella
Patricia @ at Essington branch is the best, most helpful at last minute in any situation!Bank here and you wont be disappointed!
