O'Reilly Auto Parts in Joliet provides parts, tools, and accessories. The store offers free services like battery testing, wiper blade installation, and Check Engine light testing. It also has a free Loaner Tool program. Reviews highlight that the staff provides great customer service, is very helpful, friendly, and super helpful. Associates are described as honest people. They go out of their way to assist, including diagnosing vehicle issues like a gas cap problem without charge and helping to find or special order items. The store is noted for its honest conduct, such as returning a found lost item. Customers report positive experiences and state they will definitely return to this location.
Jeff was absolutely amazing! He helped get my battery out and install a new one. I highly recommend this location and asking for Jeff!! He was constantly greeting customers and it was clear he knew regulars. I will definitely drive extra to visit the Joliet location on Jefferson!
March 2025
I always shop here first and they always have what I need in quality parts
October 2024
I haven’t made my purchase yet but I spoke with RANDY on the phone today and he was so patient and knowledgeable. Wish more places had employees like this
