O'Reilly Auto Parts in Joliet provides parts, tools, and accessories. The store offers free services like battery testing, wiper blade installation, and Check Engine light testing. It also has a free Loaner Tool program. Reviews highlight that the staff provides great customer service, is very helpful, friendly, and super helpful. Associates are described as honest people. They go out of their way to assist, including diagnosing vehicle issues like a gas cap problem without charge and helping to find or special order items. The store is noted for its honest conduct, such as returning a found lost item. Customers report positive experiences and state they will definitely return to this location.
I haven’t made my purchase yet but I spoke with RANDY on the phone today and he was so patient and knowledgeable. Wish more places had employees like this
April 2024
Great customer service I went in for a light bulb and 3 associates were very helpful and friendly I will definitely go back to this location
November 2023
they have everything "under the sun" to "get the job done!!" #OReillyAutoParts #Joliet
