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February 2024 by Jim Little
in and out with friendly cashier
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January 2024 by Jimmy R.
I was impressed with the staff. I went to petco to get some guppies for my new tank and some conditioner. Easy sale right? Nope they refused to see fish due to it being to cold. First off the front door was shut and stuck at 8 pm . They blamed it on the cold. I then called Pet Smart which is out of the way but the girl on the phone said come on in everything is for sale. When I walked in I was greeted. Walked over to the guppy section and the nicest girl helped me get 4 guppies and 3 catfish. Walked over to the register and the other associate was just as nice. No doors stuck, locked or attitude. Petsmart is my new go to place.
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January 2024 by Roxanne Greer
I've been coming here since PetSmart opened. Notice worker's aren't as friendly as previous workers. Each time I visit very long line. Very seldom second shift one line. Waiting time in Fish crickets always have get someone working. Lack of Personnel
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January 2024 by David Warren
Very helpful staff, trying to find dog boots for this crazy cold weather!
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January 2024 by aubrey fischer
Went in to stock my tank, the manager was very nice and started a list for the fish I needed. However, once the employee came over they asked the size of my tank (10 gal). I wanted two quarter sized angels (full grown are about 6 in) and a snail. The employee proceeded to tell me that I can’t put them in a 10 gal because they would get “to big”. She then left and disappeared. I’ve been fish keeping since I was 10 years old, and I know what I’m doing at 21 thank you. I have plenty of tanks that these fish can grow out in, space is not an issue. Being interrogated about every detail, which I happily explained-only for her to disappear into the back and not help was extremely rude and arrogant.
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January 2024 by Eden Przybylski
SO MANY DEAD FISH and the worker was just looking at the dead fish and then told a family who complained about that “they try to keep them clean” … HUH THATS A BIG FAT LIE
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January 2024 by Rachel Beasley
Grooming is good but she never shaves my doodles sanitary area! Also there were two dogs running loose in the salon waiting area and the employees didn’t care, a little worrisome when not all dogs get along
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January 2024 by Peggy McCombs
I have been using, Petsmart’s grooming service for quite a long while. I used them before moving & chose to return to them when I got back. I have always used, Ms. Rachel. Rachel has the sweetest, kindest personality. My 2 Peekapoos are very spoiled & attached to me & I know they’re sometimes uncooperative while being groomed. Rachel does an impeccable job! Again, my daughter and I both use her so we book separated appointments with her and we both feel like she’s family to us. Rachel is the only person there that I will use! I won’t recommend anyone else! I hope she never leaves working at Petsmart! Oh and she is fiercely loyal to Petsmart! I’ve asked her several times to come to my home in order to groom them & possibly groom them at my home for a cheaper price. Rachel & I are close but she always tells me no & that it’s against company policy to do a home groom. It amazes me that I offered to pay her full full price to her and yet she is extremely loyal to her company. Rachel is quiet & I’ve never walked in on her acting silly and telling jokes. She has the biggest smile also!!! I hope she never leaves, Petsmart!!! Here’s a photo shot of my Brie & as you can see, Ms. Rachel does superior quality work!!! Thank you Ms. Rachel. Brie, Beau, Louie, Lexi, Lily, Jack I & Jack II, Luke & Joey & Kevin Bakon all have & do love you immensely! ♥️?
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January 2024 by JOHN THOMPSON
Very good service
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January 2024 by Rodney Parker
Tge only reason why this scor is a 4 is because of Gia. Gia was amazing at helping when the other cashier kept sending me to the wrong aisle. Then the same cashier was ringing me up and wasn't finished before she started helping someone help the pre ordered on the app. Cashier 767006 customer service was horrible and needs to be re-trained on customer service.
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December 2023 by Claudia Vargas
Excellent service ?
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December 2023 by Ashley
Poor fish, the water was gross and half the beta fish were dead
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December 2023 by John Romanoff
Nice workers ??
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December 2023 by Dyslexic NPC (Lily)
Sometimes the frozen reptile food freezer is a mess, id be lying if i didnt admit i faced it more then once and straightened up in there while digging out Noodle's food myself.
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December 2023 by Kathy Garcia
We showed up for class and ended up doing puppy's 1st play date. The staff is nice, I think they could maybe be more careful about overly aggressive pups in the groups. Our girl had a blast still!
