September 2020 by Michael S.
I've said it to Walgreens today in an attempt to purchase some items, and I went to the pharmacy section to ask some questions. I was the only person in line with a few people working behind the pharmacy counter I waited on nearly 10 minutes and was assured by one of the pharmacy staff that they would be just a moment, as I waited patiently they walked by me several times and finally went and took care of somebody that had pulled up to the drive-through. After that I simply went to the checkout lane in the front. Where are you tempted to purchase several items where Apparently there is a clear disconnect regarding sale prices. I finally want minimal and left. In this time of Covid I understand the stress of business, but I also will add this is not an excuse for failure to be customer centric.
