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January 2024 by Kelly Polizzi
I love my Joliet RAC. Please sont ever take them away. They are fabulous!!
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October 2023 by Mongohnay Hawkins
Still waiting on full applications
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September 2023 by Meghan Mellendorf
Great they helped me and they were very patient and kind
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February 2023 by Joyce Reynolds
I am treated like I matter and that my business is important to the sales associates. Very Helpful And professional. Thank you I love my purchases and the quality of my purchases I love rent a center,,
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January 2023 by Katy S.
setting up a single month rental was...interesting. I wound up paying 1 month and 2 weeks of rental on a piece of furniture I only had for 31 days. Delivery was fine - the gentleman seemed to know what he was up to. Pick up was another story. Yes, there's snow on the ground. Yes it's messy out thereNO! There's no amount of excuses when my driveway and sidewalk are *clear* and there are rugs both outside and inside my front door -- the pick up guys left a trail of muddy prints from the front door - up the stairs and into my office and back out again. No mention of it, no excuses. When I texted them with "Thank you for the mess" I got a call from the manager making 20 excuses for why there's muddy tracks through my home that I had to mop up after having shoulder surgery...yeah...that didn't hurt a bit did it? So no, with the type of rugs I have - there's no excuse for mud to be tracked. We live here day in, day out, and even our dog doesn't manage to track that much mud in and out. Just a couple of photos from the trail through the house.
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December 2022 by Angelina Gallegos
I'm happy with my furniture but they are not good at doing there job. They leave out information that people need to know then wait until you leave. And then you have to come back with the information. Also there time frame is incorrect for delivery. If they are running behind time they will not call you to inform you that your delivery will be later than they said.
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November 2022 by Ethan
Ok so far
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November 2022 by Jan Logan-Crayton
I love working with My Joliet store!Ms. Teresa and her team is excellent in putting the customers need’s first!
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July 2022 by nat delgado
Horrible store manager. Lacks in customer service skills !! Go to a training course on how to speak to your customers if you want to keep them. Unprofessional to say the least
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May 2022 by Melinda James
.Too. me I think they have reasonable prizes on there furniture..they nices as well
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December 2021 by Eldora Battie
They are very very expensive they argue with a customers about something that they pay for also they work on keeping your money whether you keep the item or not they don't want to give you nothing back I have very bad experiencing with Rent-A-Center on Jefferson Street in Joliet Illinois
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March 2021 by Renee Casey
Went in Friday she told me my paperwork had to be in by Monday to keep my delivery for Monday at 6pm
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June 2020 by Fishing the Back Roads Upstate N.Y.
This Team at RAC did all they could to help someone in need of help and care and genuine love.Without going into detail Threasa and her team are highly recommended and I thank them for there service during duffcult times.God Bless.
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May 2020 by J III
Second Review;
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November 2019 by Annette Hicks
I had to take my Niece there
